Find Hotels by Independent in Miramar Beach

"Very comfortable, loved the free nightly margaritas and free breakfast. Especially made-to-order eggs, avocado, and tomato toast. The tables were "sticky" to the touch. We had to lay napkins on them so our arms wouldn't stick to the table, The chairs are showing excessive wear, but they were comfortable to sit on."

"I booked my stay at TownePlace Suites by Marriott Miramar Beach through Expedia and was incorrectly charged multiple times directly by the hotel. Before checkout, I addressed the issue in person and was assured the charges would be reversed and that a parking fee would be removed due to the inconvenience. A week later, I still have an outstanding $362 charge and a $30 fee that were supposed to be removed. I’ve called twice and was told it would be handled and that I would receive a follow-up call, which never happened. This level of billing error and lack of follow-through is extremely frustrating and unacceptable. I should not have to repeatedly chase down corrections for charges that should have never occurred. I am now forced to escalate this through my bank."

"I recently stayed at the Hilton and while the resort itself was beautiful and the amenities were great, my overall experience was disappointing due to issues with my room and service. Upon arrival, I noticed that the shower was clogged and the balcony door did not lock, which was a major safety concern. I reported both issues within 45 minutes of checking in, but no engineer came to address them. I had to repeatedly follow up and remind staff that the problems had not been fixed. Because the balcony door was unsecured, I did not feel comfortable leaving my room or fully enjoying my planned activities, as I had valuables inside and did not feel safe. They were friendly over the phone and text but it took forever to get anything fix as I should have been given a room like this. The issues were not resolved until the third morning of my stay, which left us with only one day to truly relax and enjoy the resort. We did spend time at the pool, which was nice, but everything was quite expensive, which I expected. However, I was disappointed that gratuity was automatically added to every order, whether it was a single drink at the bar or a small appetizer poolside. The gratuity amounts were quite high, and it seemed to impact the level of service, as the staff were not particularly friendly. The young lady kept telling me she's off in 10 minutes and that I need to hurry to order. Overall, the property itself is nice, but the lack of timely maintenance and the service experience"

"It was ok "

"Enjoyed our time, the place was spaces and neat. 6 minutes away from nearby beach. We enjoyed overall."

"Stay was great overall. Easy access to the beach and loved the shuttle service. The only downside was how they said it was a breakfast buffet available for additional charge. I paid the extra fee for the amount of my stay but, to find out it was not buffet style it was à la carte. It was still good with great service from the hotel staff. Just giving others a full disclosure on this."

"Clean room, good staff"

"Bathroom needed to be cleaner. Towels dirty"

"The hotel was okay. You can tell it needs to be maintained better. My room was okay. The biggest problem was the random housekeeper knocking on my door at 8pm and then just unlocking the door when no one answered, when I called downstairs to complain, the manager said that’s why I should bolt lock my door. But since when is it normal for housekeeping to enter your room in the after hours? So customer service is not their strong suit. Would I stay here again? Probably not."