Ratings based on 299 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Just those little things that really annoy you

Posted 19-May-2017
First, when we arrived the lady at the desk was cordial, but did not give us directions to our room or the elevators when she checked us in, so we are standing there like, "where now." Note that the elevators are no where in sight when in the lobby and without direction, there would be no reason to expect a customer to find them on their own. Next, the fridge in the room was awesome, but it rattled the ENTIRE time. Very annoying. Not one hook in the entire room to hang something up, just in the closet. I don't want to hang my wet towel in a closet! Also, having one person behind a hotel desk is never a smart idea. I should not have to wait 1/2 hour for a pack of coffee because the one front desk guy is too busy.
Comment from Hotel Management
21-May-2017 by Lisa M., Hotel Management
Thank you for taking the time to share your feedback in regards to your recent stay at the Residence Inn Minneapolis Edina. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced. We have shared your feedback with the appropriate hotel team to ensure that we look into the issues. I will make sure to share the comments regarding a hook in the suites as well with the appropriate team. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Edina.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 2-Apr-2017
Great amenities for young children. Excellent breakfast. Facility is starting to show age
4 out of 5
Recommended
for Everyone
by A verified traveller

make it clear on pool/playground availability​

Posted 26-Mar-2017
Went to use pool apparently it's a joint pool w rec center....Didn't say that when we reserved. Couldn't use pool till after 1 on Saturday bc a swim team rented it.Had to provide towels from room as none were available in pool area. Also playground fee isn't stated in reservation info.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice friendly staff close to mall and convenient

Posted 10-Mar-2017
Hotel receptionist Todd was very friendly with awesome customer service. Also shuttle drivers were very nice and on time to pick and drop me from various locations including mall, work, restaurants and my conference place
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Feb-2017
Great hotel for families with younger children. Access to an awesome park, Edinborough Park. Shuttle service to MOA (Mall of America) and other extractions within a 5 mile radius of the hotel
4 out of 5
by Melissa

Posted 20-Feb-2017 on Hotels
Nice room, but really small. Great breakfast, but it was such a tiny area people were lined up for everything even the plates.
5 out of 5
by Rochelle

Posted 15-Feb-2017 on Hotels
We loved it.
5 out of 5
by michael

This traveller left a rating score only Posted 7-Feb-2017 on Hotels
3 out of 5
by A verified traveller

Liked all but the pool

Posted 2-Feb-2017 on Hotels
Was very disappointed that we were not told a local school gets use of the pool and so it was closed to guest. I would have rather known that up front because my son came with to use it and he never got the chance.
5 out of 5
by A verified traveller

Great stay (-wished for hottub though)

Posted 30-Jan-2017 on Hotels
The staff was very helpful and accommodating to a large group, we had 4 rooms and everyone had kids for a family get together. We used the lobby for eating meals we brought and the staff permitted this without acting like it was any problem. Kids enjoyed Edinborough park very much. The only thing that would have made it much better is a hottub, and a shallow kid pool. Only older kids who know how to swim could use the pool. Would also be great if there was a coffee shop onsite or within walking distance. It is a short drive to many restaurants, coffee shops, target, other shopping though. 1 room suites are great and rooms very clean and updated. We would definitely stay here again.