Ratings based on 308 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Just those little things that really annoy you

Posted 19-May-2017
First, when we arrived the lady at the desk was cordial, but did not give us directions to our room or the elevators when she checked us in, so we are standing there like, "where now." Note that the elevators are no where in sight when in the lobby and without direction, there would be no reason to expect a customer to find them on their own. Next, the fridge in the room was awesome, but it rattled the ENTIRE time. Very annoying. Not one hook in the entire room to hang something up, just in the closet. I don't want to hang my wet towel in a closet! Also, having one person behind a hotel desk is never a smart idea. I should not have to wait 1/2 hour for a pack of coffee because the one front desk guy is too busy.
Comment from Hotel Management
21-May-2017 by Lisa M., Hotel Management
Thank you for taking the time to share your feedback in regards to your recent stay at the Residence Inn Minneapolis Edina. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced. We have shared your feedback with the appropriate hotel team to ensure that we look into the issues. I will make sure to share the comments regarding a hook in the suites as well with the appropriate team. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Edina.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 2-Apr-2017
Great amenities for young children. Excellent breakfast. Facility is starting to show age
4 out of 5
Recommended
for Everyone
by A verified traveller

make it clear on pool/playground availability​

Posted 26-Mar-2017
Went to use pool apparently it's a joint pool w rec center....Didn't say that when we reserved. Couldn't use pool till after 1 on Saturday bc a swim team rented it.Had to provide towels from room as none were available in pool area. Also playground fee isn't stated in reservation info.
4 out of 5
by nathan

This traveller left a rating score only Posted 21-Mar-2017 on Hotels
4 out of 5
by A verified traveller

Posted 15-Mar-2017 on Hotels
Was not satisfied with the pool area or way to get there.
5 out of 5
by dennis c

Wheel chair room very thoughtfully planned.

Posted 13-Mar-2017 on Hotels
Never stayed in wheel chair accessible room before. We don't use a wheel chair. Happy to get a room.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Michigan

Very convenient to freeway, easy to get to Minneap

Posted 13-Mar-2017 on Orbitz
Room had a great bed, stocked kitchen, spacious eating, working, and relaxing area. Perfect for unwinding at the end of each long conference day, and I was there four nights. Very convenient to freeways, and easy 20-minute access to downtown Minneapolis, yet far enough from downtown to be quiet and away from the hustle and bustle.
3 out of 5
by A verified traveller

Disappointed

Posted 12-Mar-2017 on Hotels
The website needs to clarify that the pool is not owned by the hotel, so may not be available for use. We were disappointed that we were unable to use the pool during our stay. Breakfast was a mess. Tables were never wiped off. They ran out of MANY things. From plates and silverware to oatmeal, fruit, sausages and even the little jelly packets. The hotel was very busy, however, I would think you would be better prepared knowing it was a spring break weekend.
5 out of 5
by britney

Convienent and Clean

Posted 12-Mar-2017 on Hotels
Great service, front desk was always friendly and very helpful. Room was great desperate kitchen area from bedrooms and the breakfast was amazing! We had our kids with and very convenient to have to play area connected to hotel! Would definitely stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice friendly staff close to mall and convenient

Posted 10-Mar-2017
Hotel receptionist Todd was very friendly with awesome customer service. Also shuttle drivers were very nice and on time to pick and drop me from various locations including mall, work, restaurants and my conference place