Ratings based on 841 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

Nothing Like The Pictures

Posted 12-Jan-2017
Pros: NOTHING
Cons: EVERYING
This place is run down, nothing like the pictures. The room was small and the shower was broken. You could here every noise that happened outside the room, it sounded like there were no windows. The elevator was scary to say the least. When front desk was confronted on the situation and that they no longer wanted to stay at this hotel, they didn't care, said there was no was they were refunding that night, even though they were only there for a couple of hours. They did refund 2nd and 3rd night. This is absolutely unacceptable, they did even offer any kind of discounted rate, change of rooms, parking com pension, nothing. I don't know how this hotel is still operating based on their customer service and their quality of hotel. This was suppose to be their honeymoon, but clearly this hotel didn't care. However I must say that the next two nights at the Holiday Inn Express in Miami, treated them much better, upgraded to Jacuzzi Suite at no charge, since it was their honeymoon, and because of all the issues they had at ESSEX HOUSE BY CLEVELANDER. Holiday Inn Express, put ESSEX HOUSE BY CLEAVELANDER to SHAME!! DON'T STAY HERE IT"S A WASTE OF YOUR MONEY!!
3out of 5
Recommended
for Everyone
by A verified traveller fromy

Nice hotel close to the beach and good restaurants

Posted 5-Jan-2017
The pool was very small and the hotel was under one remodeling which was a little inconvenient. My room smelled of mildew but it was comfortable enough to sleep in. The hotel staff was amazing, so friendly and helpful. I loved the complimentary wine and sushi every night , that the hotel offered .
3out of 5
by A verified traveller

Localização otima. Hotel nem tanto

Posted 31-Dec-2016
Lugar ótimo, localização tb, porém a equipe da recepção não é nem um pouco cordial . Quartos cheirando mofo, carpete úmido. Café da manhã bem fraco.
3out of 5
Recommended
for Couples
by A verified traveller fromKöln

Lage direkt am Ocean Drive gelegen

Posted 29-Dec-2016
Pros: Definitiv die Lage ! Näher am Ocean Drive und am Strand geht gar nicht.
Location: Es gibt alles in der Nähe was man benötigt, z.B. Supermärkte, Ausgehmöglichkeiten, Party, Strand, eine Touristinformation, Parkmöglichkeiten
Wir sind als Paar nach Miami Beach gereist und waren 7 Tage im Essex House Hotel. Der Check-in war unkompliziert und schnell und das Personal war freundlich und zuvorkommend. Das Zimmer war komfortabel und sauber. Das Preis-Leistungsverhätnis ist super. Das Frühstück beinhaltet, wie schon von anderen Besuchern beschrieben, hauptsächlich Plastikgeschirr welches komplett weggeworfen wird. Außerdem findet man täglich die gleichen Dinge wie Toast, Bagels, Muffins, Marmelade, Frischkäse, Joghurt und Obstsalat. Dennoch für eine Kurzreise völlig in Ordnung. Das einzig Negative an diesem Hotel ist die Lautstärke (vor allem am Wochenende) was sicherlich auch am dazugehörigen Clevelander Hotel lag. Dieses ist bekannt für ausgelassene Partynächte. Des weiteren sind die Wände zum anderen Zimmer im Hotel sehr dünn, sodass jedes Wort des Nachbarn gehört werden kann. Dies hat uns zwar manchmal gestört, jedoch nicht von unserem Urlaubs-Feeling abgebracht.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel. Comfotable and close to everythinf

Posted 24-Dec-2016
Lovely staff, great facilities, great stay, VERY clean!
4out of 5
Recommended
for Everyone
by A verified traveller

Hotel across from beach and city life

Posted 19-Dec-2016
The rooms are small however we didn't spend a lot of time in the room. The hotel staff exceeded my expectations!
5out of 5
Recommended
for Everyone
by A verified traveller

Fantastic

Posted 7-Dec-2016
Pros: Staff
Cons: -
Location: Best location near nightlife, ocean drive, south beach
We would like to thank the amazing staff during our stay, compliments for their dedication! They literrally help you with everything; arranging a taxi, welcome drink on our arrival, beach towels, an ice bucket for our own drinks..great! Everything is done to make your stay as good as possible! Fantastic rooms and perfect location near nightlife and the beach in Miami.
5out of 5
Recommended
for Everyone
by A verified traveller fromParis

Art Deco icon

Posted 5-Dec-2016
Pros: Location (near the beach and in the middle of the art deco district) , room size (Suite), breakfast, friendly staff, free wifi
Wonderful experience, perfect in you want to stay in South Beach, 2 blocks from the beach but in the middle of all the action. we booked it for Art Basel and it was also a quick Uber ride to downtown or midtown. Excellent room, (book a room suite facing the inside to enjoy the lush vegetation) nice happy hour and good breakfast. very friendly staff ! we will come back !
4out of 5
Recommended
for Everyone
by A verified traveller

Für eine Kurzreise aufgrund der Lage sehr geeignet

Posted 30-Nov-2016
Zimmer zweckmäßig, gute Ausgangslage für Unternehmung ... Service bestens..Hotelteam stets bemüht.
4out of 5
Recommended
for Everyone
by A verified traveller fromuk

Great location

Posted 26-Nov-2016
Great location for all main areas Lincoln road ocean drive and the beach. Easy to get to by the airport mover stop 10 No 150 bus from the airport use ticket machine help is on hand$2.30 takes you to Washington avenue 13th or 9th street 30to 40 mins don't bother with taxi. Did the big bus wynwoood stop arty bands on health food drinks etc little Havana coral gables stops Shopping around bayside Miami cheaper than south beach There is an express bus to key west day trip or stay over worth a visit. Bands on all day and night from rock country reggae in various bars great seafood chilled and layed back bars full Drinks are $15 +for cocktails Beer and wine $7+ Bottle from $38+take into account gratitude and tax will be added food is reasonable and very good. You can drink and eat on a budget Washington avenue .check dive bars where the locals go kill you idol bar espananola way $3 beers on some nights women drink free night certain times also some nights they have a band on. Best time to eat is between 5 and 7 happy hour and special deals on the menu ocean drive transport all over south beach and Miami can be free check the Miami dade transport trolley Will be coming back