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"Excellent service from all staff and a good quality hotel in a good location. "

"We had a lovely stay here. The hotel is beautiful loved the luxurious decor. Had a few cocktails which were delicious. Breakfast was plentiful."

"Excellent value for money and wonderful facilities. Staff at Reception very friendly and helpful."

"My friends and I travelled here for the Eras Tour, the hotel reception had Taylor Swift decor and it really was such a nice touch! Our room was spacious, comfortable and very clean! The 24 hour food service was majorly convenient too. The location of the hotel was perfect, so close to Liverpool One. The check out process was very quick and easy. I would definitely return to this hotel."

"The building exterior looked grim, so i was initially nervous, however, upon entering, i found the hotel to be quirky with the nautical theme, clean and engaging. I recieved excellent service, and it is fantastic to get a hotel with free parking in liverpool city centre. The room was pristinly clean and comfortable. I don't often watch TV in hotels, however this was a fully smart TV with access to all of the main streaming apps, which meant i could pop on a movie easily. Tne only downside was that its behind the train staition and you can hear all the service announcements from rooms that face the station, which mine did. Breakfast was also good, with a full selection. "

"Lovely place to stay. Nice staff. Been here before and will sure choose them over all the hotels in Llandudno. "

"I was one of the organisers of a reunion. The staff could not have been more helpful, everyone enjoyed themselves. The meal was lovely and the whole event went very smoothly. A lot of attendees were staying in the hotel. All found it excellent."

"Location is fantastic. Easy to get around city. Staff very helpful during busy Taylor Swift concert time. "

"My friend and I love everything about our stay and will be coming back very soon everyone was really friendly 10 out ov 10 "