McElhattan Vacation Packages

Was what I needed for the night

I enjoy my stay and plan to go back

We thought we had booked the room for the night of our arrival but found out we were off by a day. Called the check in number and was helped by a very understanding person who made it possible to stay that night. After a long day of traveling this was a wonderful outcome. Room was clean and plenty of towels to go around.

I sent an email regrading the slow drain in the bath tub but never got a response.

Positives: The staff are excellent. Jayden was extremely hospitable, he let me see the room right before I booked, he was friendly, he showed me all the amenities like the coffee area, when I had an issue with the shower backing up in the room I was in, he immediately came and moved me into another room next-door that was nicer, they accommodated at noon check out. The staff are great, 5 stars. Location: Excellent, on the main drag, but isn’t loud. Room: No smoking doesn’t smell like smoke even with smoking rooms available. Every room has its own separate AC (I did not use heat/AC because the temperature is fine here) The water even though it takes a good six minutes to get through the pipes is actually very hot. Negatives: Cleanliness: It’s just not clean by most standards. The sink had hair in it, the tub had hair, the carpet does not look like it has been vacuumed, no dusting. Maintenance: keeping things unplugged is frustrating bc having to move furniture to plug the refrigerator back in. I had to switch between the refrigerator and the microwave overall it’s a little rundown most egregiously is the tub. To the owner: with this location, this property should be full. Budget travelers need two things: clean and safe. If the rooms felt clean and were brighter (dim looks dingey) and you lower the price to $65/night it would stay full. Hire a cleaning consultant. Quit doing coffee and soap and all that keep it basic. Thanks for the stay.