McArras Brook Vacation Packages

We enjoyed our stay at the Inn. The owners were very friendly and helpful. The Inn was well cared for and very clean. It is on a corner of a busy road so traffic starts early in the morning if that is a concern. Climbing of stairs is necessary to reach the rooms. The breakfast had many choices and all food was restocked as it went down.

DO NOT STAY HERE. The room I selected (screen shot taken) was not the room I was given. When the owner replied with a photo claiming that I instead booked another room, it was ALSO not the room I was given and had a much smaller window. The listing shows a full house, but the rooms are all in the basement at the back - not what is shown in the listing. By 4am my lungs were burning with the damp rising from the floor, unalleviated by the tiny non-egress (illegal) window up at the ceiling. I had to leave after 1 night (4 night booking.) The owner had a friend repeatedly call to ask me to e-transfer more money claiming that expedia would then refund the whole amount, but Expedia was clear that the owner already had the money. Again I was asked to e-transfer more money to get my "refund". Then I was asked to send a email claiming that I never stayed there, but after that email was sent, I still never received the promised refund. It's been over 2 weeks since the owner said they would get back to me and I have heard nothing. This property has several reviews like mine if you dig, but somehow they are buried in many 10 star reviews which must be fabricated - no one would give this a 10 star. This place is like a basement hostel, each door code is the room number and there is no way to lock from the inside so it felt unsafe too. Anyone there could enter any room knowing the codes are the room numbers. There were also no taxi's or Ubers available to Charlottetown.