Mazzetelli Vacation Packages

Great atmosphere generated by they staff “a family run hotel “was the impression ,even though the hotel is part of a large chain

Clean room and property, only complaint would be the walls are thin allowing noise to travel into/out of your room easily. Breakfast was delicious with lots of options and very attentive staff Beautiful view from the top. About a 50 minute walk from the Colosseum and a 10 minute walk to the closest train station.

Good breakfast. Best staff. Rooms very small.

Great location to all the sights in Rome. The staff was very helpful and Shadi provided us great recommendations for dinner and sweet desserts (Mr 100 Tirimisu They also provided us breakfast early when we had an early morning tour at the Vatican. Our experience was wonderful!

I feel as if we should have received a refund for at least one night. Out of the four night stay, the power went out for an hour the second night, and we had no hot water for the rest of the stay. Offering a return for the portion of the trip that we could not shower would display a huge amount of trust to future clients. I will say that the staff was very kind and helpful, but the owner needs to revisit this scenario and do what is right.