Mastic Point Vacation Packages

We left a terrible experience at the Baha Mar to come to the British Colonial and it saved our vacation! It was the relaxing getaway that we needed. The hotel and beach were beautiful, we loved the lounging area before the pool where we quietly rested while our son napped. Exactly what we needed which is what we didn’t get at the Baha Mar, sun and serenity. The staff is INCREDIBLE and definitely contributed to a memorable experience, with the exception of an odd few. We dined at the buffet every morning and every single staff member there was a pleasure, especially Cindy. We also dined at the lunch/dinner restaurant a couple of times where we also had a great experience. The gentlemen on the beach crew were exceptional, especially Ken! Although I would say the beach bar/restaurant does not meet the excellence of the rest of the hotel. The service was definitely not as friendly, it was slow and seemed kind of careless. We avoided it after a couple of satisfactory experiences. The hotel is in a good location so we were able to grab food at other spots. I would also note that the rooms are small. We would have preferred queen beds over the double beds which is the usual standard, and our shower was tiny! But overall it was a good experience.

The property was pretty good. It was in better shape than what I read on some of the comments with reviews. Food was decent. It could be a little bit higher quality. The desserts were great. The buffet was pretty good. The breakfast buffet was pretty basic in the same every day. It would be nice for it to mix it up a little bit like they do lunch and dinner. The staff was awesome. There’s just one front desk person named Tula and she was awesome and helped me every day I was there. I wish they would had a better or an actual gift shop within inside the property for basic amenities, etc. The entertainment was awesome. The vibe was great. The room itself was very nice loved the shower finally found a place that had a great shower.

Wonderful spot for a family vacation! The staff were very friendly and knowledgeable about the property and all amenities. Food was exceptional! Every single meal was delicious and exceeded our expectations. There are countless options for families of all sizes when dining. Waterpark and beach were the highlight for our kids. Absolutely loved the property.

Friendly staff. Lagoon and pool area could use some upgrades.