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"The bathroom needs cleaned better and flooring needs redone! I noticed mold on walls in shower and needs recaulked. But the nicest girl at front desk made my stay great because I drove for hours to get there and I came in exhausted and sick. Pawan was her name and she helped me get a close room and was so concerned for me. She let me lay on sofa in entrace lobby until I could get up to go to my room down the hall!! Great customer service! Morning time the gentleman who checked me out was such a help also. Bright and cheerful. Even gave me the best directions to get to Coldwater for the funeral service I had to attend! I regret not getting his name. Kudos to great customer service!!"

"We were very impressed by this hotel. Staff were very friendly and effective (kept the rooms very clean). The location, though not a very busy area, has easy access to local sites and Interstates."

"They are remodeling, but was still very nice. Check clerk Jessica was absolutely the nicest person."

"Very accommodating and friendly staff. Very clean. Would definitely recommend "

"Very clean, pet friendly. "

"This hotel has been entirely renovated, and is great! The location is perfect in downtown Battle Creek, and is walkable from restaurants and the train station. The bed was super comfortable. On the top floor there is a bar with a fabulous view of Battle Creek. I will definitely make this my hotel of choice when returning to Battle Creek."

"Very comfortable, good breakfast selection, fresh ground coffee"

"Very clean and quiet"

"Good location Nice and friendly staff."