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Herald Suites Polaris

3.5 star property
Hotel with free parking, near Greenbelt Shopping Mall

Choose dates to view prices

Photo gallery for Herald Suites Polaris

Lobby
Standard Room, 2 Single Beds (Multi Use)
Bar (on property)
Interior
Front of property - evening/night
In the heart of the city, Herald Suites Polaris offers a warm retreat with local and international cuisine at Aurora Lobby Cafe. Relax with dry cleaning/laundry services, unwind in style at the bar, or indulge in a rejuvenating massage. Helpful staff have made previous guests feel right at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Twin Beds (Multi Use)

Standard Room, 2 Single Beds (Multi Use)

Standard Room, 2 Twin Beds (Multi Use)

7.8 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Separate bedroom
Private bathroom
Bidet
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use)

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Separate bedroom
Private bathroom
Bidet
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Makati, Herald Suites Polaris is in the city center. SM Mall of Asia and Greenbelt Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Manila Bay and Rizal Park. Check out an event or a game at Smart Araneta Coliseum, and consider making time for Manila Ocean Park, a top attraction not to be missed.
Visit our Makati travel guideOpens in a new window
Map
45 Polaris St, Bel-Air, Makati, 1209

What's nearby

  • Ayala Center - 13 min walk - 1.1 km
  • Greenbelt Shopping Mall - 15 min walk - 1.3 km
  • Glorietta Mall - 16 min walk - 1.4 km
  • Bonifacio High Street - 4 min drive - 3.9 km
  • Fort Bonifacio - 5 min drive - 3.9 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Buendia Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive

Restaurants

  • ‪Hossein's Persian Kebab - ‬2 min walk
  • ‪Army Navy Burger + Burrito - ‬2 min walk
  • ‪Andok's - ‬2 min walk
  • ‪Pasha Turkish Restaurant - ‬1 min walk
  • ‪Cafe Cubana - ‬2 min walk

About this property

Herald Suites Polaris

Hotel near Greenbelt Shopping Mall
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Herald Suites Polaris. Treat yourself to a massage or other spa services. The on-site local and international cuisine café, Aurora Lobby Cafe, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • Luggage storage, concierge services, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 50 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aurora Lobby Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 305 to 353.80 for adults, and PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Is Herald Suites Polaris pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Herald Suites Polaris?

As of Aug 31, 2025, prices found for a 1-night stay for 2 adults at Herald Suites Polaris on Oct 1, 2025 start from CA $51.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Herald Suites Polaris?

Self parking is free at this property.

What time is check-in at Herald Suites Polaris?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Herald Suites Polaris?

Check-out is at noon. Late check-out is available for a fee.

Does Herald Suites Polaris provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1400 per vehicle applies.

Where is Herald Suites Polaris located?

Located in Poblacion, this hotel is within 1 mi (2 km) of Power Plant Mall and Greenbelt Shopping Mall. Fort Bonifacio is 2.4 mi (3.9 km) away. Buendia Station is 18 minutes by foot and Ayala Station is 24 minutes.

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Herald Suites Polaris Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 322 reviews
Rating 8 - Good. 89 out of 322 reviews
Rating 6 - Okay. 25 out of 322 reviews
Rating 4 - Poor. 6 out of 322 reviews
Rating 2 - Terrible. 6 out of 322 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edsiaren

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 2 nights in Aug 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Stayed 1 night in Jul 2025

8/10 Good

SHUICHI

Liked: Amenities
Very nice clean and nice room.
Stayed 1 night in Aug 2025

8/10 Good

Patrick K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with maybe the exception of the manager. Beds a bit too hard. Great in-house dining. Really beautiful building! I would recommend.
Stayed 14 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Stayed 3 nights in Jan 2025

10/10 Excellent

Delmas

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Albert

Liked: Staff & service, amenities, property conditions & facilities
I felt like I was living in a 5 star hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

TATSUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Old hotel but well maintained, good value for money
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Hotel in Makati

The rooms I stayed in were quiet and comfortable, despite the hotel being situated in a largely busy area of Makati. The location is superb, offering easy access to shops and tons of amenities nearby. Cafe Aurora Filipino-style breakfast and ala carte items were delicious. Secure parking available in front of the property and in the basement.This is my preferred hotel to stay in Manila. Just the right size, allowing for a more personal stay and experience that is not offered by huge hotel chains. I would recommend to anyone wanting a no-frills comfortable stay for business or pleasure.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with excellent staff
Stayed 1 night in Jan 2023

8/10 Good

Dr Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and large with a very good staff. However, it was inconvenient for food and eateries.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here about 5 times. Will stay again. Top notch hotel!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean , the staff is professional and the free breakfast is good.
Stayed 7 nights in Oct 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Stayed 2 nights in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class fir the price always stay there, cannot beat it.
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here several times. Love the room, the service, the ambiance, the breakfast.
Stayed 7 nights in Dec 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 4 nights in Jul 2024

10/10 Excellent

FERMIN

Liked: Amenities
Stayed for 2 nights..Nice place..close to all.I would highly recommend this place.
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert L

Liked: Cleanliness, staff & service, room comfort

Herald Polaris spotless excelent staff

Stayed here 4 times- will return top notchhotel
Stayed 1 night in Oct 2023

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herald Polaris is the best out of the 3 locations. The staff is friendly from the bellboy to concierge to restaurant staff. Everyone seem to like their jobs in this location. STAY AWAY from HERALD CHINO ROCES. Worst staff ever! They don’t treat you well if you’re not a foreigner. Concierge and restaurant staff don’t smile at all and they seem to hate what they do.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

$25 a night. Amazing for that price.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff! Great food! Lovely room although the bed wasn’t very comfortable I’ll still be back!
Stayed 3 nights in Oct 2023

10/10 Excellent

Irish Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.
Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.
Stayed 3 nights in Oct 2023