Malters Vacation Packages

Very well located , short driving distance from Bern. Very friendly and helpful staff. The restaurant is excellent. The room, immaculate. We enjoyed our stay and would highly recommend this hotel.

the room was huge, very nice, and had a really nice view of the alps. the staff was very friendly and the amenities were free. I definitely recommend. The hotel was right next to train station as well so it made it really convenient especially if you are tired from snowboarding/skiing all day

Best place to stay in Interlaken . We loved our stay

Great location, fantastic chef/owner who is very personable and always cares about the patrons. Been returning to this hotel for the past 8 years. The food, wine pairing are incredible reflecting the talent and the passion of the owner. Wonderful Baden-Württemberg in southwest Germany, on the edge of the Black Forest. Spa and pool complete the package and its location ideal for a short stop to continue travel to France, north or south Germany or for spending a few days exploring Freiburg.

Hotel staff and their manager needs to be more guest centric and approachable for guest needs. I had requested their shuttle to pick me up from Interlaken OST station but they didn’t respond initially for a few days and on the last day prior to my arrival, they responded they will arrange pick up but never confirmed my arrival time or any other details. Upon arrival, person who checked me in, said they check guest msgs every shift (which was not the case), dishonest response ruined our experience from the beginning. We had to walk with our luggage bags from train station to hotel and upon arrival their were not even apologetic about mess up. Front desk guy and their manager with bad attitude, I would not stay here again as I would spend this much money somewhere else. Their breakfast in the morning was best part, omelette was extra charge, $10 Swiss franks.