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Reviews of Playa Garden Selection Hotel & Spa

4 out of 5
Playa Garden Selection Hotel & Spa
Carretera Alcudia-Arta, km 25.9, Playa De Muro, Muro, Mallorca

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 162 reviews" "
Rating 8 - Good. 60 out of 162 reviews" "
Rating 6 - Okay. 21 out of 162 reviews" "
Rating 4 - Poor. 4 out of 162 reviews" "
Rating 2 - Terrible. 1 out of 162 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

julie Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a ground floor room with a tub and garden which was lovely. Beds were comfy, housekeeping was good and cleaned every day. Everything we needed in the room with a supermarket opposite. Breakfast was nice but we didn't enjoy the evening meal at all and all struggled to choose something, we were half board but didnt go back in after night 3 which was a pain as very little choice of restaurants nearby (2), lucky we had a car. They were strange options, a lot of veal when chicken would have been a much better option. It all looked unapitising, especially the night with the baby suckling pig. My nephew hasnt stopped talking about his poor little face! 😔
Stayed 5 nights in Apr 2024

4/10 Poor

mark

Liked: Cleanliness
Stayed 5 nights in Jul 2023

10/10 Excellent

Ihor

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the holiday at the last minute and wasnt sure what to expect having never been to a resort before. On arrival we found the rooms to be large comfortable and clean, and the resort to be beautiful and well catered. My kids especially enjoyed the kids club and loved the evening entertainment.
Stayed 11 nights in Aug 2019
Response from Cati Ana on Sep 10, 2019
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. We will be very happy to host you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel on Playa de Muro
Loved this hotel, food excellent and freshly made in some cases in front of you, so much choice. Staff are so hardworking. Daily maid service, she was lovely and always made our room fresh and tidy. It is predominantly Germans so most of the songs in the show are German but they still do include English. Pools were great and had something for everyone in the different types. They don't allow people to reserve sun beds and take towels away if people do so plenty of beds available throughout the day. Room was spacious, bright and modern. Sofa bed was massive and all for us could fit on it so plenty of space for the children to sleep. The beach is lovely and only a 30 second walk from the hotel through a gate. 2 beds and an umbrella €14 a day. We were in block 5 near the reception, some of the pool view rooms especially on the ground floor you are very exposed to people walking past so we preferred being up and out of the way, more privacy. There is a supermarket directly opposite if you need anything. We went to the arcades a lot across the road and you could ride ponies also. There is a mini train you can ride for €14 for a family of 2 adults 2 children, it takes you up to Alcudia town which is very busy and what we realised is our Hotel was definitely the best one and in a quiet location. Definitely planning to go back again. Thank you to all at the Playa Garden Selection for making our holiday so wonderful.
Stayed 10 nights in Aug 2018

8/10 Good

Amil, London

Liked: Property conditions & facilities
Kids friendly but expensive
It’s wonderful family friendly hotel if u hire car it’s fine using taxi very expensive to get there from airport took €150retun only restaurant open very less choices food but expensive they arrange fun for kids which nice beach nearby not enough staff to deal with cleaning not great Had nice few days stay been April best time start from may
Stayed 3 nights in Apr 2018

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Great find . Stylish modern clean. Friendly efficient check in. Lovely pool , on the beach . Linked to restaurant across the road Bull's Steak House great food and service and generous discount if staying at Playa Garden
Stayed 1 night in Aug 2017

6/10 Okay

Aleksandar

Liked: Cleanliness, staff & service, room comfort
Nice stay but...
Nice stay and friendly staff. Overall, I found the German guests rude, not friendly and would cut me off in line. Nice beach for swimming. Need to get there early to reserve an umbrella. One day they said I had to purchase a week and would not allow me to purchase by day $14. The next I was able to rent them by the day.
Stayed 7 nights in Jun 2017

10/10 Excellent

Helena, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the beach
It has been a very lovely family holidays. Hotel is perfectly suitable for families with small children. Choice of different swimming pools, food was amazing, very clean apartments and staff helpful and approachable. I would definitely revisit this hotel.
Stayed 7 nights in May 2017

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Didn't deliver
Well - I normally keep these short but this time I can't - the positives; great rooms, close to beach, great pool Negatives - the staff do not work together well - we upgraded when we arrived for a 24 hour treat - we didn't get given a wrist band which meant that we had to present a receipt every time we left the pool to get a drink - this wasn't a big problem until the morning of day 1 (still within 24 hours of arriving) when 2 staff refused to serve us despite having 3 hours left at all inc - so I had to go to the front desk to ask them to confirm back to the pool. Secondly the food really is weak - few vegetarian options and its basically just cheap food in high quantities . finally the kids entertainment is v poor and hidden away - So all in all, not a patch on Viva Blue up the road which has worse rooms but everything else excels!! This place seems to have a gap between management and staff and no buzz about to it to make you feel like you on holiday - such a shame
Stayed 1 night in Jun 2017

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jonny & Nikki, Leeds

Liked: Cleanliness, staff & service, room comfort
Great location for a quieter holiday!
The hotel is made up of multiple 2 story blocks centred around 2 large swimming pools and plenty of palm trees. The rooms were generous in size, were nicely furnished and very clean. The only downside we had with the hotel was the facilities available given we were self catering. There was no oven, no kettle, no toaster, no grill! Just a microwave, 2 electric Hobbs and a fridge. Back to the positives, the hotel was situated directly on the beach. There was a gate at the bottom of the complex which opened on to a 20-30 meter sandy path leading on to the beach. The hotel is located approx 5km down the bay from the Port of Alcudia, and sits between Alcudia and Can Picafort. This means it is a little quieter around the hotel but there is still multiple shops and bars to prevent you having to travel into town for food and drinks. Like us, if you go self catering, I'd recommend hiring a car for your stay to allow you to go a bit further afield for an evening meal. The best restaurants around are approx 2-3km from the hotel towards Alcudia.
the main entrance to the hotel
Looking down towards the sea

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
We had a 6 day stay here in April 2016. Great value for money. Brilliant breakfast but too many sugary offerings to tempt the kids. Very spacious room and very comfortable. The staff are particularly helpful and friendly especially the reception staff. Local bus takes you to all the major towns which are well worth a visit.

8/10 Good

A Dorset family, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, superb pools and right on the beac
Nice hotel. It is very geared up for German tourists. The entertainment is all German language (including kids clubs). The food is generally very good with a few extreme examples in the buffet that need avoiding (spicy boiled curried German sausages is a strange delicacy) but overall with enough variation to suite any palate. The all-inclusive drinks are waiter served but you can short cut this by going straight to the bar. Last week of October meant the hotel wasn't even half full. Staff very attentive. The room had a kitchenette was was useful (fridge, microwave and hob) but no kettle !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family hotel that will not disappoint you.

10/10 Excellent

Helen, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and quiet.
Stunning resort just a few steps from the beach. Nice option of the beach bar for lunch and by staying mote than 7 nights free dinner at the Italian or Steak house. Really good kids club. The bus stops right outside so very easy to get to Can Picaforte or Alcudia. The only negatives are that I spoke more German than Spanish and the Spa was disappointing. Booked a treatment which was good but there was no music or scented candles.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family hotel right on the beach with pools
Kids entertainers were fantastic, staff friendly, hotel rooms were nice and all very close to everything, hotel is right on the beach which is beautiful, lovely pools, food was delicious. Would go back again. Thanks!

8/10 Good

kelly, aberdeenshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, new kids pool just opened.
We had a great stay at the Playa Garden, booked last minute so expected a small room but the standard room we booked was actually a one bedroom apartment. The swimming pools are great, and the water isn't to cool. We went all inclusive but at this hotel you are restricted to times you can access food. Set times for each meal with very limited snacks at the pool bar in the afternoon. Some of which you have to pay for. If you are a Brit who likes to socialise with other Brits on holiday this is not the hotel for you. We were one of only two british families in the hotel. It caters mainly for Germans and Scandinavians. Having said that We had a great holiday and would stay at the hotel again. The kids mini disco every night was one of the highlights for our son. He absolutely loved it. The evening entertainment varied in quality but the team work very hard to keep everyone entertained.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alcudia and Port de Polensa and Cathedral Palma
Excellent place to holiday with family.

8/10 Good

Lucia, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Helpful staff, great location
Loved it there. The rooms might do with some updating and food could be more varied. Except for this everything was great, perfect for families with children.Whould go back for sure

8/10 Good

Lucia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Helpful staff, great location
Loved it there. The rooms might do with some updating and food could be more varied. Except for this everything was great, perfect for families with children.Whould go back for sure

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
5 day stay
We enjoyed the trip and thought the staff at the Hotel were very nice. The proximity to the beach was great and the Hotel was clean but a 4* rating is definately not appropriate compared to other Hotels we have stayed in. We thought it was a very nice 3* Hotel.

8/10 Good

Bob, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with fantastic service
This hotel is highly recommended. Nice place and very friendly service.

10/10 Excellent

Christian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good familiy hotel in quiet proximity.
Had no trouble at all during my stay, friendly staff, good food, all you need to spend a few relaxing days on the beach.

10/10 Excellent

Peter, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best apartment hotel on the beach
Fantastically positioned directly on the beach in quiet area of Playa de Muro, great holiday for families with kids, very friendly and helpful staff. Fantastic food, 100% would recommend and already thinking about returning there in following year.

8/10 Good

Mike PB, Alcudia

Liked: Cleanliness, staff & service, property conditions & facilities
great place with lively staff. good access to a lovely beach. Especially if you have young kids. Great for cycling, walking and close to a nature reserve.

6/10 Okay

kathleen, north lanarkshire scotland

Liked: Cleanliness
Hotal Playa Garden
As we had stayed here before with my grand daughter (four years ago) we thought it would be nice to return. Most of the amenities were closed and the hotel restaurant was geared to fish dishes and the selection every night and morning was bland to say the least. Was not value for money. I was also embarassed by the waiter who, as we were not wearing the wrist bands, accused us of using the drinks - when I paid for this - it was extremely embarassing and he didn't even apologise when i showed him my receipt - which included drinks - we only ever drink soft drinks but he still made an issue of it.

2/10 Terrible

Chris, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Go!!!!
Not a four star at all, perhaps a poor 3 star at best. Facilities were poor, room condition was awful and dated. Had to catch a bus to be anywhere, however, proximity to beach was excellent. Not at all impressed, if this was advertised as a 2 star, I would have been satisfied.

10/10 Excellent

sandrine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel à taille humaine avec les équipements essentiels pour un excellent séjour. Propreté au rendez-vous. L'accès direct à la plage est un atout aatout.
Stayed 4 nights in Apr 2024

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2023
Response from Hotel Playa Garden on Jul 14, 2023
Dear Frederic, Thanks a lot for spending your holidays with us, and also share your feedback.Your opinion is the most important thing because it helps us to improve day by day.The whole hotel team is always aware of the opinions that our guests write on internet.Thank you in advance,Playa Garden team

8/10 Good

jaime

Travelled with family
Liked: Room comfort
Bien.gente muy amable
Muy bien.lo unico habia hormigas habitacion y el aire acondicionadao no funcionaba
Stayed 2 nights in Apr 2022
Response from Vicenç Fuster on Apr 25, 2022
Estimado cliente, Muchas gracias por su reseña sobre su estancia en Playa Garden Selection Hotel & Spa y por el tiempo que ha dedicado en la misma. Es un honor para nosotros leer lo mucho que disfrutó de la experiencia y que apreció la profesionalidad, la amabilidad y la eficiencia de nuestro equipo. Nos entristece leer que su habitación no cumplió sus expectativas. Siempre pedimos a nuestros huéspedes que, en casos como este, se pongan en contacto con nuestro equipo de recepción, ya que estará encantado de ofrecerle una solución en el momento. Nuestro objetivo es que se sienta cómodo/a durante su estancia con nosotros, por lo que intentamos ofrecer alternativas adaptadas a sus necesidades. Esperamos que esta haya sido una de las muchas y grandes estancias que tenga con nosotros. Será un placer volver a recibirle en un futuro próximo. Atentamente, Vicenç Fuster y todo el equipo de Playa Garden Selection Hotel & Spa.

10/10 Excellent

Verified traveller

Stayed 9 nights in Oct 2019
Response from Ihr Team des Playa Garden Selection Hotel & Spa on Nov 21, 2019
Lieber Gast, herzlichen Dank für diese 5 Sterne Bewertung. In der Hoffnung, Sie bald wieder bei uns willkommen zu heißen, verbleiben wir mit den besten Grüßen, Ihr Team des Playa Garden Selection Hotel & Spa

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Recepcion on Sep 10, 2019
Dear Guest, Thank you so much for your feedback about your stay in Playa Garden Selection Hotel & Spa. We are very happy that you have enjoyed your holiday here with us. Many greetings from all the staff and Management,

6/10 Okay

Andreas

Liked: Staff & service, room comfort
Klimaanlage tropfte durch Decke.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 18 nights in May 2019
Response from Cati on Jun 21, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019
Response from Cati on Jun 19, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

4/10 Poor

Christian, Arbois

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Le seul problème qui nous as gâché notre séjour est la clientèle avec enfants bas âges , sur les 240 chambres il devait y avoir 300 enfants au moins qui ne faisaient que crier pendant les repas !... Clientèle uniquement Allemande , aucune animation en Français , personnel ne parlant pas Français . Il est inadmissible de vendre des séjours pour personnes sans enfant dans cet établissement il est impossible de trouver un moment de calme , même dans le spa des bébés avec couche !... bonjour l’hygiène. Nous avons rencontré le directeur qui nous a expliqué que l’établissement était spécialisé dans les familles . Notre séjour à été gâché , en plus j’ai loué par votre intermédiaire une voiture chez Goldcar payé avec mon séjour pour environ 45€ , mais cette agence est une vraie organisation mafieuse , assurance en plus , taxes, etc... je me suis retrouvé avec une location à + de 350 € regardez les avis sur ce loueur et vous comprendrez les techniques utilisées !... je ne comprends pas comment une agence comme expédia peut travailler avec ce genre de prestataire !’. Nous sommes déjà partis plusieurs fois avec vous , mais ce séjour nous laisse un grand doute sur votre sérieux , je n’ai à ce jour mis aucune évaluation sur trip advisor j’attends vos explicati9ns , je vous demande de faire un geste commercial à notre égard . Cordialement Christian Paccard.
Stayed 7 nights in May 2019
Response from All the team at Playa Garden Selection Hotel & Spa on May 28, 2019
Dear Christian, Firstly, we would like to apologize for not answering in French. We have chosen English as the international language to write to you. On behave of the hotel; we apologize for not having reached your expectations. We are a hotel that welcomes families, but with the many suggestions and good ideas that our customers give us, we are constantly improving our services. Last year we created a new space, the Sky & Sea Lounge, in order to offer a quiet space without the noise of children. We hope this clears any miss understanding or concerns you may have. Regards, all the team at Playa Garden Selection Hotel & Spa.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó. Limpieza,localización amabilidad del personal volveremos pronto.
Stayed 7 nights in Apr 2019
Response from Todo el equipo de Playa Garden Selection on May 8, 2019
Estimado huésped, muchas gracias por su comentario y por valorarnos con la máxima puntuación. Nos agrada que destaque tanto la amabilidad de nuestro personal como la excelente labor que realiza nuestro equipo de limpieza. Por otro lado, nos encanta saber que pudo disfrutar de nuestra magnífica localización. Esperamos volver a recibirle pronto en nuestras instalaciones. Atentamente, todo el equipo de Playa Garden Selection Hotel & Spa.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff muy amable y servicial todo el tiempo. La hab estaba muy limpia y tamaño perfecto
Stayed 4 nights in Apr 2019
Response from Maria on May 4, 2019
Estimado huésped, muchas gracias por haber confiado en nosotros para pasar sus vacaciones en Mallorca. Nos complace saber que nuestro equipo le trató como uno más de nuestra gran familia. Qué bien que la habitación cumpliera con sus expectativas. Le esperamos aquí para volver a pasar unas vacaciones maravillosas. Un saludo de todo el equipo de Playa Garden Selection.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from Cati Ana on May 28, 2019
Dear Guests, Thank you so much for your feedback about your stay in Playa Garden Selection Hotel & Spa. We are very happy that you have enjoyed your holiday here with us. We hope to see you soon with us again, and we thank you very much for your help! Many greetings from all the staff and Management,

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Jj
Regular. Buffet. Espacios con alimentos vacios no repuestos o no atendidos. Zona de pasta no atendida, hasta q no hay personas esperando no aparece nadie para atenderte. Mucho tiempo sin reponer alimentos en otros espacios. Solo se salva el personal de la plancha Recepcion. Mal. En general no nos sentimos comodos con el trato del personal de recepcion, parece q les molesta tratar con españoles. Especialmente a la llegada. Limpieza en general muy bien, animacion tambien. Por lo general personal comedor muy bien.
Stayed 2 nights in Apr 2019
Response from Maria on Jun 13, 2019
Estimado cliente, Apreciamos mucho su tiempo y sus valiosos comentarios que nos ayudarán a detectar puntos susceptibles de mejora. Nos alegra que destaque en su comentario la limpieza de nuestro establecimiento. Debemos reconocer que su comentario acerca nuestro personal nos ha sorprendido enormemente ya que, el servicio y el trato ofrecido por todos nuestros trabajadores ha sido siempre alabado por la gran mayoría de nuestros visitantes. Sentimos lo que comenta del buffet. Vamos a realizar una reunión de equipo para ver qué ha podido pasar. Gracias por dejarnos sus impresiones, que nos ayudan a seguir mejorando. Nuestros sinceros saludos. Atentamente, todo el equipo de Playa Garden Selection.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
L’hôte est magnifique et la plage également. Nous sommes partis la 3ème semaine d’avril et nous avons malheureusement eu 5 jours sur 7 de mauvais temps (vent et pluie). Il y a très peu de personnel qui parle français. Le club des enfants est destiné uniquement aux enfants allemands, c’est un peu dommage à mon sens. Notre fils n’a pas réellement pu se faire des copains de jeux même en parlant anglais. La chambre était très bien, la vue splendide et les repas très bons. Malgré le temps, nous avons passé un bon séjour.
Stayed 7 nights in Apr 2019
Response from All the team at Playa Garden Selection Hotel & Spa on May 28, 2019
Dear guest, Please accept our apologies for not answering in French. We have chosen English as the international language to communicate with you. We are sorry about the weather, but it is not common for this time of year. We hope you son still had fun at our hotel and enjoyed what we had to offer. We are happy you enjoyed your room and our culinary choice. We believe it is important to have good tasting meals especially when away from home. Kind regards, all the team at Playa Garden Selection Hotel & Spa.

6/10 Okay

stine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, lacking service
Beautiful resort, but was very limited If you dont order the all inclusive, its not possible to get breakfast or even a coffee before 10 am. The spanish guides for kids was amazing, but Tui took over The last day, and everything was in german and very isolated. You Will have to pay 30 euro A day to use The sunbeds on The terrasse.
Stayed 7 nights in Apr 2019
Response from All the team at Playa Garden Selection on Apr 26, 2019
Dear guest, Thank you for your post. We are happy you and the kids found our resort beautiful. It is our pleasure to recieve families with children and hope they all have fun while here. We aologize if you felt isolated from the rest. We hope you able to find many things of interest while here and enjoyed your time. Our hotel sunbeds do not have a cost, but beach sunbeds do have a daily cost. Thank you for choosing to stay here with us and hope to host you again in the not too distant future. Regards, All the team at Playa Garden Selection

10/10 Excellent

Kerly xuxa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnífica estadía
Stayed 3 nights in Apr 2019
Response from Playa Garden Selection on Apr 20, 2019
Estimada Kerly & familia, Gracias por su comentario y por haber elegido nuestro hotel. Estamos muy felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel. Saludos de todo el equipo del Playa Garden Selection

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Unterkunft ist für Familien ausgerichtet und erfüllt seinen zweck. Hier und da gab es kleine Schönheitsfehler wie z.B. Verarbeitungsqualität im Badezimmer. Beim duschen hat man das Bad komplett nass gemacht, da nicht gut abgedichtet. Gut fand ich den Innenpool, da man auch bei kalten kaltem Wetter etwas schwimmen kann.
Stayed 7 nights in Apr 2019
Response from Ihr Team des Playa Garden Selection Hotel & Spa on May 3, 2019
Lieber Gast, Lieber Gast, Danke für Ihren Kommentar! Wir freuen uns, dass Sie einen angenehmen Urlaub bei uns verbracht haben und sich die Zeit genommen haben, Ihre Eindrücke zu veröffentlichen. Wir sind stolz auf die Familienfreundlichkeit unserer Anlage und unseres Teams, denn wir wissen, dass dies das A und O für das Wohlbefinden unserer Gäste ist: sich in guten Händen zu wissen, und sich aus ganzem Herzen willkommen fühlen. Schön, dass das auch von Ihnen so empfunden wurde. Danke auch für Ihre Verbesserungsvorschläge! In der Hoffnung, Sie bald wieder bei uns willkommen zu heißen, sendet Ihnen die besten Wünsche, Ihr Team des Playa Garden Selection Hotel & Spa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guter Service Sehr sauber Sehr Hilfsbereit Super Abendbuffet Sehr schöner Strand und Pool Kinderprogramm war etwas einseitig, ansonsten tip top Sehr gerne wieder
Stayed 7 nights in Apr 2019
Response from Ihr Team des Playa Garden Selection Hotel & Spa on May 3, 2019
Lieber Gast, besten Dank für Ihre Rückmeldung! Wir freuen uns, dass Sie uns als kompetent und hilfsbereit erfahren haben, denn unsere oberste Priorität ist, auf die Bedürfnisse und Wünsche unserer Gäste einzugehen. Schließlich soll Ihr Urlaub bei uns zu der schönsten Zeit im Jahr gehören. Deshalb haben wir selbstverständlich für alle Ihre Anliegen ein offenes Ohr und lesen auch Ihre Kommentare mit großem Interesse. Nur das Beste wünscht Ihnen, Ihr Team des Playa Garden Selection Hotel & Spa