Title: Hôtel Le Pavillon - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hôtel Le Pavillon Luxury hotel with a full-service spa and a casino ![Reception](https://images.trvl-media.com/lodging/2000000/1270000/1269100/1269034/5d580285.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room](https://images.trvl-media.com/lodging/2000000/1270000/1269100/1269034/988ef2df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1270000/1269100/1269034/84a30cec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1270000/1269100/1269034/05808494.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1270000/1269100/1269034/d7040914.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hôtel Le Pavillon in central Lyon blends leisure and relaxation. Enjoy the casino, terrace, and coffee shop. The garden offers peace, while the spa provides rejuvenating treatments. Guests particularly appreciate the attentive staff. 9.4 Exceptional ## Popular amenities - Hot tub - Bar - Pool - Pet-friendly - Gym - Spa ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1269034&PinnedHotelID=1269034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1269034&PinnedHotelID=1269034&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1269034&PinnedHotelID=1269034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1269034&PinnedHotelID=1269034&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1269034&PinnedHotelID=1269034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1269034&PinnedHotelID=1269034&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1269034&PinnedHotelID=1269034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1269034&PinnedHotelID=1269034&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Deluxe Room](https://images.trvl-media.com/lodging/2000000/1270000/1269100/1269034/988ef2df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 7 reviews ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Pillowtop bed Egyptian cotton linens - 592 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1270000/1269100/1269034/d1a2edac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.6 Exceptional 4 reviews ### Highlights Balcony Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Sofa bed Egyptian cotton linens - 807 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed ![Egyptian cotton sheets, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/2000000/1270000/1269100/1269034/54e77585.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ![Egyptian cotton sheets, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/2000000/1270000/1269100/1269034/bc8bae41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### Deluxe King Room - Sleeps 2 ### Junior King Suite - Sleeps 2 ## You may also like Ad ![Property amenity](https://images.trvl-media.com/lodging/1000000/10000/6900/6857/e8a8cb8c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Lyon Vaise by IHG La Demi - Lune - Pool - Pet-friendly - Free WiFi - Restaurant 8.0 Very good 667 reviews CA $66 CA $81 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Lyon-Hotels-Holiday-Inn-Lyon-Vaise.h6857.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=6180797&destination=Lyon (and vicinity)&destType=MARKET&latLong=45.767578,4.83416&searchId=e2ef99e5-d17c-4a44-b98f-de60a35904af&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/118000000/117760000/117751500/117751405/w3837h2160x3y0-775c6350_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campanile PRIME - 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Dardilly Dardilly - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.8 Good 823 reviews CA $93 CA $106 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Lyon-Hotels-Premiere-Classe-Lyon-Nord-Dardilly.h13441717.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=6180797&destination=Lyon (and vicinity)&destType=MARKET&latLong=45.767578,4.83416&searchId=e2ef99e5-d17c-4a44-b98f-de60a35904af&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1160000/1150100/1150082/4010b7b1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kyriad Lyon Sud Sainte Foy Sainte-Foy-les-Lyon - Pet-friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 803 reviews CA $135 CA $154 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Lyon-Hotels-Kyriad-Lyon-Sud-Sainte-Foy.h1150082.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6180797&destination=Lyon (and vicinity)&destType=MARKET&latLong=45.767578,4.83416&searchId=e2ef99e5-d17c-4a44-b98f-de60a35904af&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/2000000/1160000/1150100/1150085/w3840h2109x0y3-56a74577.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campanile PRIME - Lyon Ouest Tassin La Demi - Lune - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 584 reviews CA $102 CA $117 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Lyon-Hotels-Campanile-Lyon-Ouest-Tassin.h1150085.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=6180797&destination=Lyon (and vicinity)&destType=MARKET&latLong=45.767578,4.83416&searchId=e2ef99e5-d17c-4a44-b98f-de60a35904af&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLyon-Hotels-Pavillon-De-La-Rotonde.h1269034.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLyon-Hotels-Pavillon-De-La-Rotonde.h1269034.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.78738%2C4.73235&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SLQ_70mOlxjDLE8XsXIPQy2cxpM=) 3 Avenue Du Casino, Charbonnieres-les-Bains, Rhone, 69260 #### What's nearby - Casino Le Lyon Vert - 2 min walk - 0.2 km - Musée de Sciences biologiques Docteur Merieux - 3 min drive - 2.1 km - Bellecour Square - 13 min drive - 10.1 km - Hôtel de Ville de Lyon - 15 min drive - 13.2 km - Part Dieu Mall - 17 min drive - 13.5 km #### Getting around - Casino Lacroix Laval Station - 2 min walk - Valmy Station - 10 min drive - Saint-Exupery Airport (LYS) - 41 min drive #### Restaurants - ‪Paul - ‬11 min drive - ‪Brioche Dorée - ‬11 min drive - ‪Le Remède - ‬5 min drive - ‪Brasserie Le Loup - ‬3 min drive - ‪Hôtel le Beaulieu - ‬6 min walk ## About this property ### Hôtel Le Pavillon Luxury boutique hotel near Musée des Confluences Located close to Basilica of Notre-Dame de Fourvière and Place des Terreaux, Hôtel Le Pavillon provides a casino, a terrace, and a coffee shop/cafe. Treat yourself to a body scrub, hydrotherapy, or a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. Additional perks include: - An indoor pool - Free self parking and valet parking - Buffet breakfast (surcharge), bike rentals, and a TV in the lobby - A front-desk safe, multilingual staff, and 1 meeting room - Guest reviews speak highly of the helpful staff Room features All guestrooms are individually decorated, and boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra amenities include: - Highchairs, baby baths, and free infant beds - Egyptian cotton sheets, pillowtop mattresses, and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and designer toiletries - 55-inch TVs with cable channels - Balconies, coffee/tea makers, and daily housekeeping ## Similar properties ![Indoor pool, open 6:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/66000000/65710000/65708400/65708328/484bb972.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Lyon Ouest Techlid - Hotel and Spa Limonest - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 478 reviews CA $192 CA $219 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=65708328&PinnedHotelID=65708328&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/13000000/12860000/12858200/12858182/7462d5e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fourvière Hôtel Lyon Lyon City Centre - 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Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 11 for children - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Bar de l'hôtel - Le Grandioz ### Things to do - Bicycle rentals - Casino - Full-service spa - Gym - Hot tub - Indoor pool - Playground - Sauna - Steam room - TV in common areas ### Family friendly - Baby bath - Children's games - High chair - In-room crib - Indoor pool - Playground - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service ### Business services - Conference space - Meeting room ### Outdoors - Garden - On a river - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Art Deco architecture - Banquet hall - Built in 2005 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free crib - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Children's robes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Free daily newspapers - Free local calls - Individual decor - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a record of full COVID-19 vaccination ### Renovations and closures The following facilities will be closed during August: - One of the dining venues - One of the swimming pools - Bar/Lounge - Fitness facilities - Meeting facilities - Parking area - Sauna - Spa - Hot tub ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 30 per pet, per day Service animals are welcome, and are exempt from fees 2 total pets Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 70.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children - Pet fee: EUR 30 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: EUR 70.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Pavillon Rotonde Pavillon Rotonde Charbonnieres-les-Bains Pavillon Rotonde Hotel Pavillon Rotonde Hotel Charbonnieres-les-Bains Pavillon De La Rotonde Hôtel Le Pavillon Hotel Hotel Restaurant Spa Le Pavillon Hôtel Le Pavillon Charbonnieres-les-Bains Hôtel Le Pavillon Hotel Charbonnieres-les-Bains ## Frequently asked questions ### Does Hôtel Le Pavillon have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Hôtel Le Pavillon? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Hôtel Le Pavillon on Dec 2, 2025 start from CA $268.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Lyon-Hotels-Pavillon-De-La-Rotonde.h1269034.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hôtel Le Pavillon pet-friendly? > Yes, Hôtel Le Pavillon allows pets (limit 2 total). There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Hôtel Le Pavillon? > Check-in start time: 4 PM; Check-in end time: midnight. ### What time is check-out at Hôtel Le Pavillon? > Check-out is at noon. ### Where is Hôtel Le Pavillon located? > Located on a river, this family-friendly hotel is within 9 mi (15 km) of Basilica of Notre-Dame de Fourvière, Bellecour Square, and Musée des Confluences. Lyon National Opera and Halle Tony Garnier are also within 9 mi (15 km). Casino Lacroix Laval Station is only a 2-minute walk and Charbonnières-les-Bains Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hôtel Le Pavillon Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 181 8 - Good 33 6 - Okay 11 4 - Poor 7 2 - Terrible 4 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### chetan Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel ##### chetan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Tymoteusz Nov 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Biggest room I've ever had and great atmosphere The room was amazingly big. I had living room area with large sofa and huge coffee table, very big bed, very nice toilette with bath and shower with jets and also a nice nature-view balcony. Very nice staff and really pleasant stay. ##### Tymoteusz Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Randy Sep 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are enormous and the service from all staff was really a 5/5. Free spa amenities wet and dry saunas, hot tub, pool with nice robes and slippers provided with the room. There are only 22 rooms so they get to know each guest very quickly. Great stay and would highly recommend. ##### Randy Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Caroline Oct 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love this hotel Love this hotel. Friendly front desk staff and super big and comfortable room with all the amenities we needed. It you need to have a car cos it’s about 30min drive to Lyon. ##### Caroline Stayed 2 nights in Oct 2023 ### 8/10 Good #### Eric Dec 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel Great staff especially Nadir Brilliant staff at reception, breakfast and the lady that brings the chocolate to me every day. She has a wonderful smile ##### Eric Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### vincent Apr 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### vincent Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Jean-Pierre Jul 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Large high end rooms. Excellent service. Reasonably close to Lyon (though a car is necessary). Highly recommended. ##### Jean-Pierre Stayed 1 night in Jul 2023 ### 4/10 Poor #### Harry Aug 7, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities It is very sad to be in a hotel that in her time must have been the greatest thing in the capital. Today, at 2 pm, after my room was cleaned, the maid explained that I would not have any towels until 5 pm. I called at 5:30, the 6 pm then 7 to ask for towels. They arrived at 7:30. But to no avail, as when I awoke to take my shower before my flight back to Miami, the entire hotel did not have hot water. This is not acceptable and I am asking for a refund for at least tonight. ##### Harry Stayed 2 nights in Aug 2024 ### 8/10 Good #### Fabrice Jul 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bien dans l ensemble Petit dejeuner un peu cher et moyen pour la qualite des produits ##### Fabrice Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Michelle Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Séjour très bien, rien à dire c'est un très bon hôtel ##### Michelle Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Léo Jan 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bon hôtel, je recommande ! Très bon hôtel, chambre spacieuse avec grande douche et baignoire, espace SPA au top avec des employées aux petits soins pour les clients extérieurs ou ceux de l'hôtel. Petit bémol pour le petit déjeuner que je trouve digne d'un 2 ou 3\* avec un prix abusif (30€ par personne). La localisation est top avec la gare à 50m pour se rendre en 20minutes à Lyon et ne pas être embêté avec la voiture. ##### Léo Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### philippe Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parfait pour commencer l’année Très bel établissement, chambre spacieuse bien équipée. La piscine du spa , jacuzzi, hammam et sauna sont un vrai + Personnel pro Nous reviendrons ##### philippe Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pacôme Nov 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jolie décoration de la chambre et agréable confort. ##### Pacôme Stayed 1 night in Nov 2024 ### 6/10 Okay #### Dror Aug 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grosse déception Décor hidylique de l’hôtel avec grand parc, piscine et spa. Cependant, nous avions réservé une chambre de 55 m2. Or celle qui nous a été attribuée n’en faisait que 40 alors que le personnel affirmait qu’elle en faisait 55, ce qui est une grotesque tromperie . Aucun geste commercial ne nous a été proposé quand nous avons signalé l’anomalie. Le personnel s’est alors montré de mauvaise foi et même désagréable en particulier le chef de la restauration. Nous ne reviendrons pas, c’est bien dommage car l’hôtel en lui même est magnifique. Petit déjeuner peu fourni, indigne d’un hôtel 5 étoiles et personnel abscent. ##### Dror Stayed 1 night in Jul 2024 ### 10/10 Excellent #### patrick Jul 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Superbe hotel..petit dejeuner extra ##### patrick Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Sebastien Apr 7, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A eviter A éviter, Une seule personne au commande de l'hôtel. Accueil, voiturier, accompagnement en chambre… pas digne d’un 5 étoiles. Au spa dans son jus, on a l’impression d’être dans l'hôtel de la peur. En pleine nuit musique a fond dans la chambre voisine, le gardien nous dit qu’il n’entend rien et que de tout façon il ne peut pas entrer dans les chambres. ##### Sebastien Stayed 1 night in Apr 2024 ### 2/10 Terrible #### gaulthier Mar 27, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities #### Du jamais vu Jamais vu cela dans un 5 étoiles. La propreté tant le service ne sont absolument pas à la hauteur du prestige revendiqué par l’établissement. ![](https://a.travel-assets.com/ugc/hotel-reviews/3D716283A6EA10E675BE86DA1F4B935B33FCE69E1711559940793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B201ED65F84C2D666FCCFDEB38E2E195C864AD101711559939336.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### gaulthier Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Mar 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A refaire Hôtel agréable et entretenu, Personnel sympathique. Chambre très propre, confortable et spacieuse avec terrasse. Parking gratuit en extérieur proche de l'hôtel et du casino Moquette tachée et un lavabo bouché, pommeau de douche fixe ne fonctionnait pas (filet d'eau), un peu dommage par rapport au tarif ##### Verified traveller Stayed 1 night in Mar 2024 ### 6/10 Okay #### Arnaud Feb 27, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Magnifique établissement, dommage que le personnel ne soit pas à la hauteur. ##### Arnaud Stayed 1 night in Feb 2024 ### 8/10 Good #### Alban Nov 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superbe établissement Superbe chambre spacieuse et luxueuse. Très bonne literie. Endroit et cadre idyllique. Accès au spa et piscine très facile Bémol : petit déjeuner 30€, en deçà de ce qu'on peut attendre pour un tel prix. ##### Alban Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Verified traveller Oct 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parfait Tres bon hotel. Personnel sympa ##### Verified traveller Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Alice Oct 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Incroyable, du service à la chambre ! ![](https://a.travel-assets.com/ugc/hotel-reviews/0AF1AE016C6EE7FE4D5A793A8644C01463F2BD341697652369087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alice Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Julie Oct 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parfait ! On a adoré notre séjour qu'on a trouvé trop court du coup ! Les chambres sont très spacieuses et confortables et le service est top. Le petit-déjeuner n'est pas donné mais les produits sont très frais et de qualité. ##### Julie Stayed 1 night in Oct 2023 ### 6/10 Okay #### Domenico Aug 7, 2023 Steuern: EUR 30.30 Lokale Tourismusabgabe: EUR 6.60 mussten doppelt bezahlt werden: 1 Mal bei Ebookers / 1 Mal im Hotel ##### Domenico Stayed 1 night in Aug 2023 ### 6/10 Okay #### Deniz Jul 24, 2023 Liked: Cleanliness, staff & service, amenities Das Personal war sehr nett und hilfsbereit. Leider wurde das Restaurant gerade renoviert. Die Aussenterrasse war trotz herrlichem Sommerwetter geschlossen. Große Baustelle am Nachbargrundstück. Hier wird das Casino renoviert. Das Zimmer war überdurchschnittlich groß. ##### Deniz Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Condo Rentals Florida](https://www.expedia.ca/Florida-Condos.d211-aaCondos.Travel-Guide-Accommodation) > > [Hotels in Winfield](https://www.expedia.ca/Winfield-Lake-Country-Hotels.0-n6343046-0.Travel-Guide-Filter-Hotels) > > [Hotels in Nanaimo](https://www.expedia.ca/Nanaimo-Hotels.d3908.Travel-Guide-Hotels) > > [Hotels in Watertown](https://www.expedia.ca/Watertown-Hotels.d417.Travel-Guide-Hotels) > > [Quality Inn Riviere-du-loup](https://www.expedia.ca/Riviere-Du-Loup-Hotels-Quality-Inn-Riviere-Du-Loup.h1492510.Hotel-Information) > > [BlueBay Villas Doradas - Adults Only - All Inclusive](https://www.expedia.ca/Puerto-Plata-Hotels-BlueBay-Villas-Doradas-Adults-Only-All-Inclusive.h1339973.Hotel-Information) > > [Holiday Inn Toronto - Int'l Airport by IHG](https://www.expedia.ca/Toronto-Hotels-Holiday-Inn-Toronto-Intl-Airport.h538.Hotel-Information) > > [Hilton Grand Vacations Club Tremblant Canada](https://www.expedia.ca/Mont-Tremblant-Hotels-Embarc-Tremblant.h554509.Hotel-Information) > > [Pinestone Resort & Conference Centre](https://www.expedia.ca/Dysart-Et-Al-Hotels-Pinestone-Resort-Conference-Centre.h52887.Hotel-Information) > > [Residence Inn by Marriott Halifax Downtown](https://www.expedia.ca/Halifax-Hotels-Residence-Inn-By-Marriott-Halifax-Downtown.h1107696.Hotel-Information) > > [Barceló Bávaro Palace - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Barcelo-Bavaro-Palace-All-Inclusive.h2438582.Hotel-Information) > > [Hotels with Waterslides in Calgary](https://www.expedia.ca/Calgary-Hotels-Hotels-With-Waterslides.0-0-d178245-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Sandman Suites Vancouver on Davie](https://www.expedia.ca/Vancouver-Hotels-Sandman-Suites-Vancouver-On-Davie.h2521.Hotel-Information) > > [Hotel Raito](https://www.expedia.ca/Vietri-Sul-Mare-Hotels-Hotel-Raito.h1467073.Hotel-Information) > > [All Inclusive Resorts and Hotels in Varadero](https://www.expedia.ca/Varadero-Hotels-All-Inclusive-Hotel.0-0-d3735-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Apartments Orillia](https://www.expedia.ca/Orillia-Apartments.d9268-aaApartments.Travel-Guide-Accommodation) ### Flights > [flights from london intl airport](https://www.expedia.ca/lp/airports/yxu/flights-from-london-intl-airport) > > [Flights from Goffs (YHZ) to Larnaca (LCA)](https://www.expedia.ca/lp/flights/yhz/lca/halifax-to-larnaca) > > [Flights from Calgary (YYC) to Abbotsford (YXX)](https://www.expedia.ca/lp/flights/yyc/yxx/calgary-to-abbotsford) > > [Flights from Yellowknife (YZF) to Cambridge Bay (YCB)](https://www.expedia.ca/lp/flights/yzf/ycb/yellowknife-to-cambridge-bay) > > [Flights from Sudbury (YSB) to North Bay (YYB)](https://www.expedia.ca/lp/flights/ysb/yyb/sudbury-to-north-bay) > > [Flights from Seattle (SEA) to Johannesburg (JNB)](https://www.expedia.ca/lp/flights/sea/jnb/seattle-to-johannesburg) > > [Flights from Vancouver (YVR) to Oshawa (YOO)](https://www.expedia.ca/lp/flights/yvr/yoo/vancouver-to-oshawa) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) ### Cars > [Avis Car Rentals In Moncton](https://www.expedia.ca/Avis-Car-Rentals-In-Moncton.d4051-c41.Car-Rental-Guide-Suppliers) ### Packages > [Isla Holbox](https://www.expedia.ca/Isla-Holbox.d6046459.Destination-Travel-Guides) > > [St Kitts](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/602310/St-Kitts) ### Vacation Rentals > [Port Stanley Vacation Rentals](https://www.expedia.ca/Port-Stanley-Vacation-Rentals.d181900.Travel-Guide-VacationRentals) ### General > [Visit Gramado](https://www.expedia.ca/Gramado.dx181123)