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Le Phenix Hotel

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Superior Double or Twin Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Triple Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
1 bedroom, premium bedding, Select Comfort beds, in-room safe
Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Overview of Le Phenix Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Le Phenix Hotel

3.0 star property

4.3/5 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
Map
7 Quai De Bondy, Lyon, Rhone, 69005

Explore the area

  • Popular LocationPlace des Terreaux5 min walk
  • Popular LocationPalais de Justice de Lyon7 min walk
  • Popular LocationBellecour Square15 min walk
  • AirportLyon (LYS-Saint-Exupery)39 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Lyon

Le Phenix Hotel is located in Lyon City Centre, a neighborhood in Lyon, and is in the entertainment district and on a river. Part Dieu Mall and Lyon Confluence Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Massif Central and Esplanade de Fourviere. Looking to enjoy an event or a game while in town? See what's going on at Gerland Sports Palace, or consider a night out at Transbordeur. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Lyon travel guideOpens in a new window
Map

What's nearby

  • Place des Terreaux - 5 min walk
  • Museum of Fine Arts of Lyon - 6 min walk
  • Palais de Justice de Lyon - 7 min walk
  • Hôtel de Ville de Lyon - 9 min walk
  • Bellecour Square - 15 min walk

Getting around

  • Lyon Saint Paul Station - 2 min walk
  • Hotel de Ville - Louis Pradel Station - 8 min walk
  • Saint-Exupery Airport (LYS) - 38 min drive

Restaurants

  • Espace Gerson - 2 min walk
  • Le Voxx - 3 min walk
  • Le Potager des Halles - 3 min walk
  • Sainte Russie - 3 min walk
  • Le Royal Indien - 3 min walk

About this property

Le Phenix Hotel

3-star boutique hotel revitalized in 2016 and located in the heart of Lyon City Centre
Consider a stay at Le Phenix Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), coffee/tea in the lobby, and an elevator
  • Multilingual staff, a TV in the lobby, and luggage storage
  • A front desk safe, free newspapers, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Le Phenix Hotel have perks such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning. Guest reviews highly rate the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 14 for adults and EUR 14 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (1292 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Welcoming dogs and cats only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 14 for adults and EUR 14 for children (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Phenix
Le Phenix Hotel
Le Phenix Hotel Lyon
Le Phenix Lyon
Phenix Hotel Lyon
Hotel Le Phenix
Phenix Lyon
Le Phenix Hotel Lyon
Le Phenix Hotel Hotel
Le Phenix Hotel Hotel Lyon

Frequently asked questions

Is Le Phenix Hotel pet-friendly?

Yes, Le Phenix Hotel allows cats and dogs (limit 2 per room). There's a fee of EUR 10 per pet, per night.

How much does it cost to stay at Le Phenix Hotel?

As of Sept 27, 2022, prices found for a 1-night stay for 2 adults at Le Phenix Hotel on Oct 16, 2022 start from CA $115.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Le Phenix Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Le Phenix Hotel?

Check-out is at noon.

Where is Le Phenix Hotel located?

Located in Lyon City Centre, this eco-friendly hotel is 0.1 mi (0.1 km) from Massif Central and 0.8 mi (1.2 km) from Bellecour Square. Quai de Bondy Vaporetto Stop and Espace Gerson are also within 5 minutes. Lyon Saint Paul Station is only a 2-minute walk and Hotel de Ville - Louis Pradel Station is 8 minutes.

Can I cancel my reservation for free at Le Phenix Hotel and receive a full refund?

Yes, Le Phenix Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Le Phenix Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 411 out of 912 reviews
5 - Excellent 45%
Rating 4 - Good. 381 out of 912 reviews
4 - Good 42%
Rating 3 - Okay. 87 out of 912 reviews
3 - Okay 10%
Rating 2 - Poor. 27 out of 912 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 912 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

4/5 Good

Diane
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff! I would like to have had more seating options.
Stayed 2 nights in Sep 2022

5/5 Excellent

Dennis, Washington
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly. Excellent location.
Stayed 2 nights in Sep 2022

5/5 Excellent

Milena
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hospitality and the location. Clean renovated friendly staff helping and attentive.
Stayed 3 nights in Sep 2022

5/5 Excellent

Matthew, Penticton
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated, great location.
Stayed 1 night in Sep 2022

5/5 Excellent

Pierre-Paul
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for nearly two weeks. The property is newly renovated. It is clean and quiet. The location is ideal, it is at the edge of Old Lyon, on the bank of the Soane river, with a lovely view on the river and the Presqu'ile. It is an easy walk to Place des Terreaux, as well as Place Bellecour. It is further and a bit of a climb to Croix Rousse. The staff is young, willing to please, friendly, and dynamic. The barman is always willing to make you a drink of your choice. They opened a new restaurant, while I was there the waiter and chef were interested in getting feedback. I highly recommend it.
Stayed 12 nights in Aug 2022

5/5 Excellent

Ada
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located. Access to attractions, restaurants, etc. The staff were amazing.
Stayed 2 nights in Jul 2022

3/5 Okay

Paola
Travelled with partner
Liked: Cleanliness, staff & service
Review is for Globe et Cecil. Le Phenix moved us there due to renovation. New room was below what we had paid for —Small and no fridge,which is a must for us. Wi-Fi really slow. However staff was nice and serviceable.
Stayed 1 night in Jun 2022

5/5 Excellent

Deborah
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located property with great customer service and helpful staff.
Stayed 2 nights in May 2022

2/5 Poor

Donna
Liked: Staff & service
The lobby was very nice but my room was pretty awful. Old dirty looking burnt orange SHAG carpeting & ac did not work so it was difficult sleeping. I would have appreciated tissues. The breakfast was decent, but pricey. Would not return.
Stayed 2 nights in May 2022

5/5 Excellent

Amy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very comfortable room, very helpful and friendly staff!
Stayed 1 night in Apr 2022