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Intercontinental Lyon Hotel Dieu, an IHG Hotel

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Suite, 1 King Bed (Prestige) | Terrace/patio
Suite, 1 King Bed (Prestige) | Minibar, in-room safe, blackout drapes, soundproofing
Premium Room, 2 Twin Beds, Garden View | Minibar, in-room safe, blackout drapes, soundproofing
42-inch Smart TV with satellite channels, TV, pay movies

Overview of Intercontinental Lyon Hotel Dieu, an IHG Hotel

Intercontinental Lyon Hotel Dieu, an IHG Hotel

5-star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
20 Quai Jules Courmont, Lyon, Auvergne-Rhone-Alpes, 69002

Explore the area

  • Popular LocationBellecour Square9 min walk
  • Popular LocationPalais de Justice de Lyon12 min walk
  • Popular LocationPlace des Terreaux14 min walk
  • AirportLyon (LYS-Saint-Exupery)33 min drive

Room options

About this area

Lyon

Located in Lyon City Centre neighborhood, Intercontinental Lyon Hotel Dieu, an IHG Hotel is connected to a shopping center. Theatre des Celestins and Museum of Fine Arts of Lyon are cultural highlights, and some of the area's activities can be experienced at Lyon-Chassieu Golf Club and Golf de Lyon Verger. Quai Tilsit Vaporetto Stop and Quai de Bondy Vaporetto Stop are also worth visiting.

What's nearby

  • Bellecour Square - 9 min walk
  • Palais de Justice de Lyon - 12 min walk
  • Lyon Cathedral - 13 min walk
  • Place des Terreaux - 14 min walk
  • Museum of Fine Arts of Lyon - 15 min walk

Getting around

  • Bellecour Station - 4 min walk
  • Lyon Saint Paul Station - 18 min walk
  • Saint-Exupery Airport (LYS) - 33 min drive

Restaurants

  • Chez Mounier - 3 min walk
  • Le République - 4 min walk
  • Chez M'man - 4 min walk
  • Yabio Bellecour - 4 min walk
  • Le Marronnier - 4 min walk

About this property

Intercontinental Lyon Hotel Dieu, an IHG Hotel

5-star luxury hotel revitalized in 2019 and located in the heart of Lyon City Centre
At Intercontinental Lyon Hotel Dieu, an IHG Hotel, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Indulge in a massage at Spa Cinq Mondes, the onsite spa. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and 10 meeting rooms
  • An elevator, tour/ticket assistance, and a ballroom
  • Concierge services, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Intercontinental Lyon Hotel Dieu, an IHG Hotel have thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch Smart TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 42 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 40 for adults and EUR 19 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 10

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - prenatal
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Renovated entire property - June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

90% of travellers were happy with check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 39 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 100 per day
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 40 for adults and EUR 19 for children (approximately)
  • Valet parking fee: EUR 42 per day
  • Pet fee: EUR 39 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Intercontinental Lyon Dieu
Intercontinental Lyon Hotel Dieu
Intercontinental Lyon Hotel Dieu an IHG Hotel
Intercontinental Lyon Hotel Dieu, an IHG Hotel Lyon
Intercontinental Lyon Hotel Dieu, an IHG Hotel Hotel
Intercontinental Lyon Hotel Dieu, an IHG Hotel Hotel Lyon

Frequently asked questions

Is Intercontinental Lyon Hotel Dieu, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 39 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Intercontinental Lyon Hotel Dieu, an IHG Hotel?

As of Oct 6, 2022, prices found for a 1-night stay for 2 adults at Intercontinental Lyon Hotel Dieu, an IHG Hotel on Nov 6, 2022 start from CA $332.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Intercontinental Lyon Hotel Dieu, an IHG Hotel?

Valet parking is available for EUR 42 per day.

What time is check-in at Intercontinental Lyon Hotel Dieu, an IHG Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Intercontinental Lyon Hotel Dieu, an IHG Hotel?

Check-out is at noon.

Where is Intercontinental Lyon Hotel Dieu, an IHG Hotel located?

Located in Lyon City Centre, this luxury hotel is 0.1 mi (0.1 km) from Massif Central and 0.5 mi (0.8 km) from Bellecour Square. Place des Jacobins and Theatre des Celestins are also within 10 minutes. Bellecour Station is only a 4-minute walk and Cordeliers Bourse Station is 7 minutes.

Can I cancel my reservation for free at Intercontinental Lyon Hotel Dieu, an IHG Hotel and receive a full refund?

Yes, Intercontinental Lyon Hotel Dieu, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Intercontinental Lyon Hotel Dieu, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 161 out of 212 reviews
5 - Excellent 76%
Rating 4 - Good. 36 out of 212 reviews
4 - Good 17%
Rating 3 - Okay. 7 out of 212 reviews
3 - Okay 3%
Rating 2 - Poor. 3 out of 212 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 212 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Daryl
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were amazing however our room was not clean. Floor and carpet were dirty and tables had food stains. Bed was very comfortable and the Dome bar was spectacular. Location is great,
Stayed 5 nights in Sep 2022

5/5 Excellent

Mary
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this beautiful hotel!
Stayed 1 night in Aug 2022

4/5 Good

Liuska
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. In addition, such a historic building makes you have a different experience. The rooms were spacious and great bathroom. The checking staff was very professional. Our only concern is related to the concierge. Our experience was less than satisfactory. We ask for a fish restaurant and he immediately told me that I was wrong in asking for fish when I should be asking for meat as this is what Lyon is known for. Even though we are not vegetarian, I would expect people to be more respectful and just make some suggestions regarding fish restaurants and inquiring if we would be interested in other type of food. Also, we ask for a taxi (same individual). We requested a van for the next day. He said he could not guarantee it. Next day at the time we are expecting to go to the airport we see a van outside. However, we were told that this was for another guest. We were 4 people with 5 suitcases, while the people who took the van were 2 people with only 2 suitcases. We had to split our trip in two cabs having to spend twice the price of a ride. Finally, our last meal was at the Hotel Restaurant (Epona). In the beginning everything went very smooth. However, after 30 minutes we are left waiting for our email for 1 hour. It is later that we are told that the electricity went off int he kitchen. I understand that there can be problems, but we would have expected some notification and not left waiting without knowing what is going on.
Stayed 3 nights in Aug 2022

5/5 Excellent

Juergen
Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Great Place many nice Bars and Restaurants in the facility gourgeous facility
Stayed 1 night in Jul 2022

5/5 Excellent

Andy, Toronto
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel, clean property with courteous staff. Close to many conveniences - restaurants, shopping in a safe city.
Stayed 5 nights in Jun 2022

1/5 Terrible

Gholamreza
Stayed 1 night in Jun 2022

3/5 Okay

Tae
Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Shower no hot water. Took too much effort to have it fixed.
Stayed 3 nights in Jun 2022

5/5 Excellent

Darla, Bryn Mawr
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very attentive staff!
Stayed 2 nights in Jun 2022

5/5 Excellent

ronald
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your site has the wrong phone number for the property. Further you indicated limited hours for check in and this is incorrect as they operate 24/7. This incorrect information was really unsettling as we were unable to reach the hotel when we found we would arrive late at night
Stayed 1 night in Jun 2022

5/5 Excellent

Vietanh
Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service and lovely property.
Stayed 1 night in May 2022