Hotel Charlemagne

Photo gallery for Hotel Charlemagne

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Terrace/Patio
Terrace/Patio
View from Room
Premium bedding, desk, blackout drapes, soundproofing

Overview of Hotel Charlemagne

Hotel Charlemagne

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
23 Cours Charlemagne, Lyon, Rhone, 69002

Explore the area

  • Popular LocationLyon Confluence Shopping Center9 min walk
  • Popular LocationTextile Museum14 min walk
  • Popular LocationBellecour Square11 min drive
  • AirportLyon (LYS-Saint-Exupery)33 min drive

Choose dates to view prices

About this area

Lyon

Hotel Charlemagne is located in Lyon City Centre, a neighborhood in Lyon, and is in the city center and near the boardwalk. Textile Museum and Confluence Museum are cultural highlights, and some of the area's notable landmarks include Bellecour Square and Basilica of Notre-Dame de Fourvière. Looking to enjoy an event or a game while in town? See what's happening at Groupama Stadium or Gerland Sports Palace. Spend some time exploring the area's activities, including golfing and outlet shopping.

What's nearby

  • Lyon Confluence Shopping Center - 9 min walk
  • Textile Museum - 14 min walk
  • Confluence Museum - 4 min drive
  • Gallo-Roman Museum (Musee de la Civilization Gallo-Romaine) - 4 min drive
  • Bellecour Square - 11 min drive

Getting around

  • Suchet Tram Stop - 2 min walk
  • Lyon Perrache Station - 4 min walk
  • Saint-Exupery Airport (LYS) - 33 min drive

Restaurants

  • La Bibliothèque — 1 min walk
  • Le Mélèze — 1 min walk
  • Domino's Pizza — 2 min walk
  • Le Point Nommé — 2 min walk
  • Rem's — 5 min walk

About this property

Hotel Charlemagne

4-star Lyon hotel in Lyon City Centre, near Lyon Confluence Shopping Center
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/café are onsite. All 117 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include premium bedding and coffee makers.
Hotel Charlemagne offers 117 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 80-cm LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7 AM–10:30 AM on weekends: EUR 13 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 80-cm LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Dogs and cats welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 40 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 per person (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Charlemagne Lyon
Charlemagne Lyon
Best Western Hotel Charlemagne
Best Western Hôtel Charlemagne
Hotel Charlemagne Lyon
Hotel Charlemagne Hotel
Hotel Charlemagne Hotel Lyon

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 164 out of 555 reviews
5 - Excellent 30%
Rating 4 - Good. 270 out of 555 reviews
4 - Good 49%
Rating 3 - Okay. 81 out of 555 reviews
3 - Okay 15%
Rating 2 - Poor. 29 out of 555 reviews
2 - Poor 5%
Rating 1 - Terrible. 11 out of 555 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply can't say enough kind things about this hotel or experience. Notably the staff was so friendly, and I feel like they went of their way to be accommodating. The rooms are humble yet exceptionally clean. The location is great- near gare de Perrache and Confluence.
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Awesomen
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, professional staff.
Stayed 3 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cold at night and no heat yet. Male person checking us in was rude when we told him Americans only need to show their vaccination card and only EU countries need to show the proof that you get at the pharmacy. He needs to read up on the rules! All other female reception desk people where very nice.
Stayed 2 nights in Sep 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021