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Free minibar items, in-room safe, desk, iron/ironing board
Free minibar items, in-room safe, desk, iron/ironing board

Guest reviews

4.1 out of 5 Very good
982 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Breakfast Available
Parking Available
Laundry
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Map

Explore the area

Popular LocationFoodhallen9 min walk
Popular LocationHolland Casino11 min walk
Popular LocationLeidseplein11 min walk
AirportAmsterdam (AMS-Schiphol)18 min drive

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  • Double Room (Small)

    3.8/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    More detailsDouble Room (Small)
  • Standard Room

    4.2/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    More detailsStandard Room
  • Penthouse, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    More detailsPenthouse, 1 King Bed
  • Luxury Penthouse, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 2
    More detailsLuxury Penthouse, 1 King Bed
  • Family Room, 1 Double Bed with Sofa bed, Ground Floor

    4.8/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 3
    More detailsFamily Room, 1 Double Bed with Sofa bed, Ground Floor
  • Deluxe Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed

About this area

Amsterdam

Located in Amsterdam West neighbourhood, Grand Hotel Downtown is connected to a shopping centre. Van Gogh Museum and Heineken Experience are cultural highlights, and travellers looking to shop may want to visit Foodhallen and Flower Market. Check out an event or a game at Johan Cruyff Arena, and consider making time for Madame Tussauds, a top attraction not to be missed. Guests love the hotel's central and quiet location.
Visit our Amsterdam travel guide
View in a map
Popular Location

What's nearby

  • Vondelpark - 7 min walk
  • Foodhallen - 9 min walk
  • Holland Casino - 11 min walk
  • Leidseplein - 11 min walk
  • Van Gogh Museum - 13 min walk

Getting around

  • Rokin Station - 19 min walk
  • Bilderdijkstraat Stop (7) - 3 min walk
  • AirportAmsterdam (AMS-Schiphol) - 18 min drive

Restaurants

  • Toussaint - 3 min walk
  • De Italiaan - 3 min walk
  • Coffee Room - 4 min walk
  • Jacketz Oud-West - 4 min walk
  • Hap Hmm - 4 min walk

About this property

Grand Hotel Downtown

Central hotel connected to the convention centre in Amsterdam with 24-hour front desk
This smoke-free hotel features self parking, a meeting room and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 46 rooms feature thoughtful touches such as minibars (stocked with some free items) and bathrobes, plus complimentary wireless Internet access and flat-screen TVs with digital channels. Other amenities that guests will find include coffee makers and electric kettles.
Grand Hotel Downtown offers 46 forms of accommodation with minibars (stocked with some free items) and laptop-compatible safes. 27-inch Flat-screen televisions come with digital channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 35 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 15.00 for adults and EUR 7.50 for children

Things to do

  • Bike rentals

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • Hindi
  • Latvian
  • Norwegian
  • Russian
  • Spanish
  • Turkish
  • Urdu

Business services

  • 1 meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the total amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per night.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15.00 for adults and EUR 7.50 for children (approximately)
  • Self-parking fee: EUR 35 per night (in/out privileges)
  • Early check-in fee: EUR 29 (subject to availability)
  • Late check-out fee: EUR 29 (subject to availability)
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Grand Hotel Downtown Amsterdam
Grand Hotel Downtown
Grand Downtown Amsterdam
Grand Hotel Downtown Hotel
Grand Hotel Downtown Amsterdam
Grand Hotel Downtown Hotel Amsterdam

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Downtown and receive a full refund?
Yes, Grand Hotel Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Downtown cancellation policy on our site for more details about any exclusions or requirements.
Is Grand Hotel Downtown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hotel Downtown?
Self-parking is available for EUR 35 per night. Limited spots are available.
What time is check-in at Grand Hotel Downtown?
Check-in is from 3 PM to midnight. Early check-in is available for a fee of EUR 29 (subject to availability).
What time is check-out at Grand Hotel Downtown?
Checkout is at 11 AM. Late checkout is available for EUR 29 (subject to availability).
Where is Grand Hotel Downtown located?
Located in Amsterdam West, this hotel is within a 15-minute walk of Foodhallen, Leidseplein and Van Gogh Museum. Rijksmuseum and Flower Market are also within 1 mi (2 km). Bilderdijkstraat Stop (7) and Kinkerstraat Stop are within a 5-minute walk.
4.1
Very good
5 - Excellent
366
4 - Good
404
3 - Okay
137
2 - Poor
48
1 - Terrible
27

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is recommended highly, the staff were lovely and the breakfast was great. We stayed in a penthouse room with roof top Terrence and it was worth every penny . Its a 15 minute walk to dam central. ... The house keeping staff were on point also.
Stayed 3 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Stayed 2 nights in Feb 2020