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Hotel Carlton Lyon - MGallery Hotel Collection

Photo gallery for Hotel Carlton Lyon - MGallery Hotel Collection

Front of property
Standard Double Room, 1 Double Bed | View from room
Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
View from room
Superior Double Room, 1 Double Bed | View from room

Overview of Hotel Carlton Lyon - MGallery Hotel Collection

UNESCO Sustainable Travel Pledge

Hotel Carlton Lyon - MGallery Hotel Collection

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Breakfast available
  • Business services
Map
4 Rue De Jussieu, Lyon, Rhone, 69002

Explore the area

  • Popular LocationPalais de Justice de Lyon9 min walk
  • Popular LocationPlace des Terreaux10 min walk
  • Popular LocationBellecour Square10 min walk
  • AirportLyon (LYS-Saint-Exupery)33 min drive

Room options

About this area

Lyon

Near a metro station, Hotel Carlton Lyon - MGallery Hotel Collection is in Lyon City Centre, a walkable area in Lyon with great shopping. Halles de Lyon - Paul Bocuse and Part Dieu Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Massif Central and Tete d'Or Park. Lyon Aquarium and Confluence Museum are also worth visiting.
Visit our Lyon travel guideOpens in a new window
Map

What's nearby

  • Vieux Lyon's Traboules - 8 min walk
  • Palais de Justice de Lyon - 9 min walk
  • Place des Terreaux - 10 min walk
  • Bellecour Square - 10 min walk
  • Museum of Fine Arts of Lyon - 11 min walk

Getting around

  • Cordeliers Bourse Station - 4 min walk
  • Lyon Saint Paul Station - 15 min walk
  • Saint-Exupery Airport (LYS) - 32 min drive

Restaurants

  • Les Cafetiers - 2 min walk
  • Big Fernand - 2 min walk
  • Yaafa - 2 min walk
  • Brooklyn gourmet Co. - 3 min walk
  • Chez Carlo - 3 min walk

About this property

Hotel Carlton Lyon - MGallery Hotel Collection

4-star luxury hotel located in Lyon City Centre
Dry cleaning/laundry services, a bar, and babysitting are just a few of the amenities provided at Hotel Carlton Lyon - MGallery Hotel Collection. Indulge in a body treatment, a massage, and a facial at the onsite spa. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Local cuisine breakfast (surcharge), valet parking (surcharge), and multilingual staff
  • A 24-hour front desk, luggage storage, and an elevator
  • Free newspapers, a front desk safe, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 80 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 33 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Daily local cuisine breakfast available for a fee: EUR 26 per person
  • A bar/lounge

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: EUR 26 per person (approximately)
  • Valet parking fee: EUR 33 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Frequently asked questions

Is Hotel Carlton Lyon - MGallery Hotel Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Carlton Lyon - MGallery Hotel Collection?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Hotel Carlton Lyon - MGallery Hotel Collection on Feb 21, 2023 start from CA $230.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Carlton Lyon - MGallery Hotel Collection?

Valet parking is available for EUR 33 per night.

What time is check-in at Hotel Carlton Lyon - MGallery Hotel Collection?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel Carlton Lyon - MGallery Hotel Collection?

Check-out is at noon.

Where is Hotel Carlton Lyon - MGallery Hotel Collection located?

Located in Lyon City Centre, this luxury hotel is steps from Massif Central and Historic Site of Lyon. Place des Jacobins and Theatre des Celestins are also within 10 minutes. Cordeliers Bourse Station is only a 4-minute walk and Bellecour Station is 6 minutes.

Can I cancel my reservation for free at Hotel Carlton Lyon - MGallery Hotel Collection and receive a full refund?

Yes, Hotel Carlton Lyon - MGallery Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Carlton Lyon - MGallery Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.

Hotel Carlton Lyon - MGallery Hotel Collection Reviews

Hotel Carlton Lyon - MGallery Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 970 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 226 out of 970 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 34 out of 970 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 8 out of 970 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 8 out of 970 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.4/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, elegant decor, immaculate maid service

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautifully restored hotel that is located in the prime shopping area of Lyon. Loved the convenient location to shops and restaurants. Loved the old, antique elevator that took you back in time with every ride. Loved Lyon and will definitely come back to this hotel again:)
Stayed 2 nights in Oct 2022

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Best In Lyon
Fantastic service from staff - exquisite! When next in Lyon, I will stay no where else. In the heart of the city, Hotel Carlton provided all I needed, including holding a bag during a two day trip to Zurich.
Stayed 1 night in Oct 2022

10/10 Excellent

Ian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay in Lyon!
Stayed 1 night in Oct 2022

10/10 Excellent

LUIS

Stayed 1 night in Oct 2022

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, short walk to Vieux Lyon, several great restaurants in walking distance,very helpful staff
Stayed 3 nights in Sep 2022

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very good.. they made our one night in Lyon very enjoyable! Great room, beautiful property. Merci!
Stayed 1 night in Sep 2022

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Beautiful old building.
Stayed 4 nights in Sep 2022

10/10 Excellent

Darsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2022

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
the Hotel is great location! nice and clean But we had 2 issues, one of our room air-condition was making weird noises we had to switch room, the other room shower area got flooded and again we had to change room... very inconvenient situation because we checked in very late and we were very tired.
Stayed 1 night in Aug 2022