Lower Ocean Vacation Packages

A clean and quiet hotel within just minutes of the airport!

staff was not very friendly room was not ready and had to pay extra to get into our room cause we had a concert to get to. The bar was not open and food hours are weird so we had to get a uber to get something to eat while we waited for our room.

Absolutely wonderful place to stay - except could never ever contact anyone by phone to help in any way. After a long delay they'd send an email and call (which I always missed due to flights so go voicemail) and if I replied to email immediately I'd still not get a response until too late. The Latch system (instead of keys, to enter every door and use elevators) did not work for my phone and no employees understood how it worked. I absolutely needed to have service which I did not inside of the elevator so an employee at the leasing office had to let me in so I could get service at the top floor . It took hours and hours of everyone's time. We were given late checkout as an apology, which I appreciated. (the leasing office people were really uncomfortable because it was not their rental situation, but helped as much as they could. We had just wandered in because we had the wrong address and thankfully they could access our floor in our building)

the smell when you walk into the lobby smells amazing. the valet was easy and quick. the room was spacious and clean.

Upon arrival, the service was great at the front desk. The room itself was a bit dirty but okay. We checked out the dining area the first night and were left a bit offended by how stand offish everyone was. It The hotel caters to those who are staying for business in my opinion. We didn’t feel welcome at all. The next day I was a bit confused on how to contact staff for minor things. I used the number to text the front desk but it seemed to only upset them. I misread one of the woman’s texts about cutlery. I ended up going down to clarify and she spoke to me in a very condescending tone and was quite rude. I had never been to that location and was merely trying to get the lay of the land. I’m so disappointed in my stay. It was supposed to be a fun and relaxing two days but ended up being uncomfortable in many instances.