Los Puentes Vacation Packages

Our room had water all over the floor upon arrival, then we had no towels. The staff was great.

Loved our stay here.

If your looking for a vacation and place to simply relax, soak up the sun, read a book, re-energize your relationship, decompress, chill under a canopy, eat great food and drinks (both the restaurants and the buffets), be well served and entertained by staff, relax in the pool or chill on the beach, this is the place to come. The only downsize is the ocean water is not clear. It’s cloudy and there is jellyfish. If you’re looking to swim in the ocean and snorkel, this is not the beach. You may have to do an Excursion. The beach is still beautiful and the property as well. Overall, I would recommend this all-inclusive based on the information above.

the hotel need to improve the buffet Menu is to limited ans not variable

Everything was great overall; only thing was there was no breakfast included which we had signed up for and paid for. It seemed like we stayed in a condo without room service etc. We didn't have our room cleaned or sheets changed or anything like that (not by choice). Apparently to get breakfast we had to order through some guy who would pick it up at a restaurant and then deliver it all for a fee and whatever the cost of the food is. One of our bathroom sinks was leaking heavily underneath. Coming from where we were prior though I can't complain. The pool was great, and the woman at reception was also wonderful.