Los Lagos Vacation Packages

Not good for kids only adults. Usually don’t leave reviews but I need to for those with kids. Not a very kid friendly hotel. Even thought they mention all these restaurants they only actually only have 1 buffet opened the same every day and only opens at 12.30-2:30 so if you have kids that need to eat earlier, or snack in afternoon it’s frustrating. Long lines waiting for the buffet to open and long lines for hot fresh food during the small window. Everyone is on top of you grabbing food. Limited foods available. There is a 24 hour snack bar at the beach but just burgers/ hot dogs/ pizza/ fries that sit there in the sun all day. Again if you have small children, nothing for them to eat there, no fruit no nothing until buffet opens. They also have no kids pool like advertised. 2 are 4 foot+ and 1 small jacuzzi that is not on. (This is not a kids pool but advertised as a kids pool) Hotel is poorly maintained and very run down. Rooms are good. Sewer smell often all over. Staff is not really friendly. Don’t bother, go to a kids hotel if you have small children. Beach is perfect and the only reason this resort is running. Entertainment is good too but very late shows for the kids who need to go to bed early.

Food and drinks are great, Many activities for the kids to do , pool closes way to early & the hotel rooms are very outdated. Everything else was great staff is very nice & welcoming.

Beautiful, fun place to stay for our family vacation with our adult kids. This hotel surpassed my expectations. It was clean and smelled amazing everywhere you went. Rooms were gorgeous & comfortable. Ocean was a beautiful temperature & seaweed free, at least at this time of year (Feb). Pools were clean & beautiful, but could be a bit warmer, for my liking. They had more activities & fun things to do than I expected! Only thing missing that we would have liked was tennis or pickleball courts. Restaurants were all good- especially loved the French restaurant (chez rose), the Mediterranean restaurant above the main pool (Huzur) and the Asian hibachi at Seishin. Also really enjoyed food at the buffet, sports bar and Italian restaurant too! Really enjoyed hydrotherapy & a great massage at the beautiful spa! Beach was gorgeous & service there was great! Shows we saw at night were surprisingly great! Michael Jackson show was way beyond any others we’ve seen. And karaoke, dj parties & nightclub were lots of fun too, with great music. Foam party in pool was fun too. Lobby bar & aqua club lounge bar made great drinks for us every night. Special thanks to Angelo, our great beach server, who went above and beyond to keep our beach days comfortable & happy. Also thanks to our butler Smerlyn, who was always happy & eager to help with anything we needed. Staff here are all well-trained to be very friendly & customer service oriented. Would love to return!

Rooms were clean, staff were very friendly. We liked the fact that you didn’t reserve your dinners. Front desk staff were amazing at finding my lost luggage

My room Very clean old people very nice I like