Forfaits vacances – Los Árboles

Las fotos se ven mejores que la realidad

Escolhi passar o dia do meu aniversário no hotel e tinha visto imagens maravilhosas do quarto com banheira e quando cheguei me colocaram no quarto sem a banheira que paguei mais caro e ainda sem avisar ! Achei muita falta de consideração e uma surpresa muito negativa , além do que não me reembolsaram ainda ! Outro fato é que meu quarto mal saia água do chuveiro! Lá faz muito frio e o banho é muito desagradável não ser um chuveiro maravilhoso! O hotel é muito caro para ter muitas questões ! Meus amigos que conseguiram ficar no quarto com banheira nem conseguiram usar pois não esquentava a água e não dava para encher !

A beautiful place in the mountains but close to the city - a lovely happy stay. It has a gym despite the hotels.com listing not showing that. I wish the listing did show that cos it would have helped me book this place sooner. Also a paddle court. The indoor heated pool isn't big enough to swim, which was a bit disappointing. The water, and the room where the pool is weren't very warm. The staff turned on the air con unit that heats but no actual heat ever came out. The sauna wasn't at full temperature - I was in there 20 minutes before I started to sweat a little. Breakfast is included and poached eggs were great. They lay out musili but not the milk or yoghurt to go with it - this can be requested. A couple more options of cereal would be nice. In the main restaurant, you get a nice complimentary empanada and plenty bread. The meals are large so consider sharing. It's also not cheap. You may need to reserve as the restaurant is open to general public. We were advised not to drink the tap water. Water is then sold in small bottles. No shops nearby for cheaper water. Should be some complimentary. Great that there are hiking options. Info about the place is largely phone/whatsapp driven, which is fine and useful sometimes but I'd also like to have the option of paper-based. I often go away to relax to spend less time on my phone and don't want to WhatsApp and find info on my phone. The extra activities listed are pretty expensive. Overall, I recommend.