Longtown Vacation Packages

The snacks in the reception are ALL high in sugar. To use the hairdryer it needs to be pressed down at all times which is very frustrating. A simple on and off switch much more practical and makes it easier to use for people with joint issues. Shampoo is kindly supplied maybe it would be possible to supply a little conditioner!? The staff is super friendly and helpful 🌼🌼

Property is in a great location and close to Warwick castle. Unfortunately the room was very dirty with dust and cobwebs all around the room. Some items in the kitchen were dirty and had not been cleaned. Pool was warm and the facilities were good.

My husband and I enjoyed our stay. It was worth the price. The room was very nice and clean. Loved the pool and sauna as well. I’d recommend booking with breakfast as some of the rooms doesn’t come with a stove. Over all, it was an amazing experience❤️

Room was pretty big with a wardrobe and the location was perfect since it is located close to the motorway exit. Parking spaces were there. We had a kettle jug/ coffee/tea/milk and sugar in the room. Bed was okay and we there were towels and hand towels as well. There were two hand wash bottles inside the bathroom and I believe it can be cleaned a little bit more. 2 bed side cupboards were dusty. Wifi is not available and the receptionist mentioned that they removed the TV and they mentioned it in the website. Restaurants were closed. Okay for the price we paid.

Under new group and nothing like when it was a Best Western. The Spa pool was still out of order. We were there in October and it was broken. There was not the warm and friendly feel we’ve received for the last six years. It was very false. I’m not worried about fresh linen in my room, totally agree with only on request, but a clean cup and glass and tea etc being replenished would have been very welcomed. Not the same hotel and won’t be returning.