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The staff wasn’t helpful. Everyone was slow and they gave us poor instructions for the shuttle bus which caused us to waste over an hour of time at airport returning our rental. Would recommend looking elsewhere even though it might cost a bit more. Ended up using an uber to the airport rather than the shuttle because it was inconvenient.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

My parents and I have just returned from a New Years Eve trip to Antwerp. We had a brilliant stay at the MAEK Hotel which is close to Antwerp Central Station. The location is perfect, the rooms are modern and comfortable, and the whole place has a relaxed, stylish vibe that makes you feel instantly at home. The breakfast was also 10/10. A special shout‑out to the receptionist, a young lad called Eecol, who genuinely made the stay even better. He was friendly, informative, and had a great sense of humour. He went out of his way to help with recommendations and local tips, all delivered with a bit of banter. My only complaint? He’s a Max Verstappen fan… but I suppose nobody’s perfect. All in all, a fantastic experience. We’ll definitely be back.

Great hotel and location near river. Good breakfast.

Very friendly helpful team. Enjoyed our stay and would stay again