2/10 – Terrible
Matthew W.
15 juill. 2025
We arrived and loved the property. It’s a beautiful house in a great location. We booked the house for the July 4th weekend and as everyone is aware a terrible tragic flood occurred in the hill country during this time. It rained our whole trip which we were ok with, but we when lost power during the morning hours and the heavy rained continued we decided to leave the house while we could. We notified the owners and let me know we were leaving and asked about a partial refund for the day. Not only did they not respond, they later told us about 8 hours later the power was back on and we could return if we wanted. We were very disappointed with their response. This is nothing compared to the terrible loss the families in the hill country are feeling. God bless them
Matthew W.
Séjour de 3 nuits en juillet 2025