Laura Vacation Packages

Clean and modern room with friendly staff.

Great staff kind and Gentle Great break fast the air conditioning was working well

The hotel is not in Sorrento, but they operate a shuttle bus hourly. If you’re looking for town centre location, this is not for you. The hotel is set high above Sorrento and from the public spaces, commands sensational views across the Gulf of Naples, and an amazing view over Sorrento itself and Vesuvius! It’s a hard view to beat! The hotel & rooms are spotlessly clean, the bar and terrace all have amazing views and the swimming pool is lovely, although was almost bath temperature whilst we were there so ideal. We had partial sea view rooms with balcony on 1st floor (224 and 222 which our daughters had). The rooms really need updating as look very dated and the balcony and partial sea view were just not worth the extra money. Also no coffee/tea making facilities which is always a negative for me. However, beds were very comfortable and the rooms have AC. Restaurant was very good, although we ate quite simply (ie pasta!) and the bar was great - hotel prices obviously. Breakfast was excellent. Same dining room as dinner and a lovely space to eat in. Overall, we really enjoyed our stay and found the staff to be plentiful and universally excellent, in particular the receptionists. Note on travel: it’s worth taking a taxi or using the hotel airport transfer service. Public transport looks good on paper, but the trains are rammed. We did a trip to Pompeii by train and it was so crowded we got an uber back to the hotel. Costly but money well spent!

Location, service, accommodation and food.

We booked this hotel expecting 5 Star treatment. We arranged trsfr from ferry to hotel they sent a very nice man in a tiny Fiat for 2 people and luggage. I sat with a suitcase on my lap one next to me and myself holding the hatchback closed cause our luggage didn't fit. After arriving we then climbed 77 stairs tired and exhausted from the travel. For the most part staff was friendly and informative. After booking a Superior room, as we saw in pics with unobstructed views we got a small patio with a block wall with a bistro table with low chairs which showed us a view or the sky if you sat. Ants galore and dead trees planted in planters. The bathroom shower was as small as a linen closet while washing you constantly banged your arms as you were drowned by waterfall shower. The space between shower and door was moldy and dirty. The makeup mirror was falling off wall and didnt illuminate. The dining left much to be desired. The pool was nice but took a very long time for the drink service and jetted seats in pool didnt work. We rented a scooter and drove it back to hotel thinking we could park outside, they put us in their parking area (shoved between the fence and a generator ) and charged us 30 Euro not disclosed. We tried their complimentary spa area, being complimentary you got self service. The day we checked out we asked for a taxi they said they couldn't get us one so we dragged luggage all the way to the port. View was impressive but not worth the extra money.