Lake Travis Tours and Activities

This was such a a wonderful place.Location was perfect for walking to the convention center and multitudes of restaurants. Hotel is in a renovated 100 year old building. Very nice. Rooms large..unique art and atmosphere.. Safe feeling place..but the best of all the customer service..Wayne, Sean, Jessica K and Jessica M in every dealing or conversation with these individuals was so pleasurable. They represent what customer service is suppose to be. And far beyond customer service they treat you like family and friends. These people in each case went far beyond what their jobs would expect. Not just to myself but to anyone I saw them communicate with.. They truly care for each person they have in their hotel..They are a breath of fresh air in a world that has lost its ability to care about strangers .Beautiful views, wonderful art pieces..amenities are a long list..each room is setup with a mini bar and snack bar. They offered a complimentary locally made beer..They have a happy hour where they also offer a complimentary glass of wine..But again the place was perfect for comfort , location. Customer service

Excellent staff. Jonathan at the front desk was very welcoming and professional !

Here's a polished version of your compliment: "The host was truly incredible, providing an exceptional experience. The place was very upscale, and every effort was made to ensure we were pleased and comfortable. Every aspect of our stay was phenomenal, and the property maintenance was impeccable. I would highly recommend this host for high-end, VIP guests."