Laguna Vacation Packages

Bedding was clean, room was tiny, I’m pleased I only booked

There was absolutely no staff Visibility to help with luggage we had to lug our own luggage to our rooms which is unheard of / previous owners had bell staff to take your luggage from the car - foyer areas are very run down - whole hotel needs a revamp as it’s looking very stayed - it is such a shame as we have been here many times under the old owners and loved it every time - this time we have been left wanting - even the rooftop bar was empty which tells you something - this used to ALwAyS be pumping …. Do better to stay competitive

Clean, convenient to beach and transportation. Breakfast buffet limited but good. Not much customer service interaction to rate.

Room and staff were awesome. The room was comfortable, and many restaurants nearby. Lovely balcony to sit on and enjoy the weather. Breakfast was delicious and worth purchasing. There is not a good spot for uber or taxi drop off and pickup in front of the hotel, as there is a dedicated bike lane and live traffic lanes beside it. Uber dropped us off further up the road on the opposite side.

The rooms are well appointed and bright, newly decorated and very clean. The staff is so welcoming. The location is great with lots of dining options. There is a store nearby for snacks. The breakfast was very good and fresh. Highly recommend.