La Concepción Vacation Packages

Santa Barbara is a lovely accommodation in GDS. great location and close to lovely places to eat. The room and complex was ideal. Very good. I gave 4 stars but would have given 5 if I didn’t need to contact for th bed change/towel change as they kept missing our apartment out. However then did the change the next day and they apologised for missing us twice.

This hotel was exactly what we needed. Just a short drive from the airport and a lovely little resport. Local shops and food on your doorstep, close to the beach and a lovely pool! The room was clean and well equipt and their restaurant on site was delightful. All of the staff were super helpful and couldn't do enough for you! All were very friendly and considerate of the fact we were traveling with a baby. Highly recommend this place!

You will be staying in a section of a large resort. Your room may well be in amongst the all-inclusive families. Not an issue for us but if you are expecting exclusive adults only, then this is not the place for you. If you are expecting 5 star luxury, then this is not it. Don't spend money on a "premium/luxury" sunbed, the system felt like a scam, the service was terrible. We enjoyed sitting in the sun, we enjoyed breakfast and our room but anything app or service related ended up being met with impending dread. We were called many times by the manager to check we were ok after we wrote a complaint but it was all very awkward. We ended up ordering food for delivery from a place in the next village on two nights, the best food we had all week! They commented to us how bland the food was in the hotel without any prompting from us so it obviously has a reputation. I would suggest staying somewhere smaller that cares about the customer experience more.