Kupjak Vacation Packages

The Hotel is very well located on the centre of Opatija. Rooms and all facilities are excellent. Staff were delight and service was wonderful. Will be our ongoing first choice for future visits to Opatija

Excellent, first class service from our morning waitress Cresily who looked after us exceptionally well. Room was generally good but area around the outside doors to balcony was poorly maintained with big cracks around the frame. Curtains could not be drawn fully leaving a large gap at the top. Air conditioning was not working in the room when we arrived Tuesday evening and after raising this with a member of the reception staff the following morning, it was discovered there was a general fault in the hotel and a firm had to be contacted to fix it - which they did on Friday. It meant the first 3 nights were quite uncomfortable for us as it was quite hot in the room. Despite the hotel advert stated "Soak up the sunrays by the outdoor pool with sea water" when we booked the holiday, the pool was CLOSED which was a very big disappointment for us. Two separate events at the hotel meant the outside facilities were curtailed for most of Friday and the following day an afternoon and evening event lead to noise in our corridor which was not caused by hotel residents.

Beautiful location and views. Room was clean and staff were friendly. Restaurant was amazing.