Kuenten Vacation Packages

The overall experience has been very good. The room was fairly small compared to hotels in North America but I guess that is understandable given real estate value in Switzerland. However, I would definitely recommend the hotel.

The staff was fantastic. Can't wait to return!

Nice location!! Big rooms!! Kind staff! Everything was ok besides that I made a reservation for 3 addults and the third bed was very small and the third eprson didnt fit in it. So, if tou need room for 3 grown ups, this is not the hotel for you.

The property itself is in a great location, directly opposite Cadorna station so great if you have an early flight. The room was very spacious, decor was lovely and it was very clean. We were disappointed that the building was covered in scaffolding, so we didn't get any natural light in the apartment for the 2 nights of our stay and also couldn't make the most of the balcony. I appreciate that it isn't the hosts fault but it would have been nice to be informed. Communication wasn't the best. The check in was 2pm but we were informed when we entered the property that this has to be delayed as the shower was broken. When we eventually got into the room, the shower was working but we didn't have any hot water for the duration of our stay, which was unfortunate given the hear in Milan during our stay, we couldn't get a proper shower as the water was just too cold.

We had the best room ever! Very spacious and the location is amazing, right on the ski hill. The spa is great and don't miss the very cozy bar with fireplace. The staff were excellent, very helpful getting us ski rentals and information. Loved this hotel, truly a wonderful place to stay!