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The Westin Kuala Lumpur

5.0 star property
Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre with a 24-hour fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Westin Kuala Lumpur

Breakfast, lunch, dinner served; international cuisine
Lobby
Exterior
Club Suite, 1 Bedroom | Living area
Presidential Suite, 1 Bedroom | Living room

Reviews

8.6 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Gym
  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is CA $178
CA $195 total
includes taxes & fees
Sep 23 - Sep 24
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Room options

Available filters for rooms
Showing 3 of 13 rooms

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Separate bathtub and shower
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 3229 sq ft
  • Sleeps 3
  • 1 Double Bed

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JW Marriott Kuala Lumpur
Pool
Spa
Kids pool
Free WiFi
8.8 out of 10, Excellent, (1007)
The price is CA $160
CA $192 total
includes taxes & fees
Oct 19 - Oct 20
JW Marriott Kuala Lumpur

About the area

Map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Berjaya Times Square - 14 min walk
  • KLCC Park - 14 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • Petronas Twin Towers - 20 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Kakiyuki - ‬1 min walk
  • ‪The Living Room - ‬1 min walk
  • ‪TWG Tea Salon & Boutique - ‬1 min walk
  • ‪御庭 Emp - ‬1 min walk
  • ‪Hokkaido Ramen Santouka - ‬1 min walk

About this property

The Westin Kuala Lumpur

Luxury hotel near Berjaya Times Square
Pavilion Kuala Lumpur and KLCC Park are located near The Westin Kuala Lumpur, which provides a poolside bar, a terrace, and a garden. The on-site international cuisine restaurant, The Living Room, offers breakfast, brunch, lunch, dinner, and kids' meals. Fitness classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, car rentals on site, and a bar. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and a ballroom
  • An elevator, wedding services, and 20 meeting rooms
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 443 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and separate tubs/showers
  • 42-inch HDTVs with satellite channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, Hindi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (MYR 6 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 443 Bar Lounge
  • Splash
  • The Living Room

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Piano

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 5,554 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered self parking fee: MYR 6 per day
  • Valet parking fee: MYR 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does The Westin Kuala Lumpur have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at The Westin Kuala Lumpur?

As of Sept 22, 2024, prices found for a 1-night stay for 2 adults at The Westin Kuala Lumpur on Sept 23, 2024 start from CA $177.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Kuala Lumpur?

Self parking is available for MYR 6 per day. Valet parking is available for MYR 40 per day.

What time is check-in at The Westin Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin Kuala Lumpur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Westin Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is steps from Starhill Gallery and Pavilion Kuala Lumpur. Berjaya Times Square and KLCC Park are also within 15 minutes. Bukit Bintang Station is 7 minutes by foot and Conlay MRT Station is 9 minutes.

The Westin Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1002 reviews" "
Rating 8 - Good. 350 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

FABIAN WILFRED

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff looked a little overworked during check in not as friendly to greet. Room was a little noisy as we had neighbors whom were quite loud. Otherwise rooms were decent, bed was soft you can get a good nights sleep. Location is very convenient.
Stayed 3 nights in Sep 2024

10/10 Excellent

Priyesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay and the staff especially the door men were exceptional. Buffet breakfast was also great with lots of variety for different diets.
Stayed 3 nights in Aug 2024

2/10 Terrible

Kiong

Travelled with family
Disliked: Staff & service
We stayed 4 nights. We had to repeatedly ask everyday for items not provided or refilled from the make up room process, eg body wash refilling, tissue rolls not provided, tea and coffee not updated. We think this is a basic duty and is therefore atrocious and unacceptable for a 5 star
Stayed 4 nights in Aug 2024

10/10 Excellent

fawaz, salwa

Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

YIEN, Milpitas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is right next to the Pavilion mall. There is lots of shopping nearby and the Jalan Alor food street is a 10min walk. The hotel is nice and staff seems nice too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Weng Soon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the design of the hotel and breakfast is amazing with a lot of variety.
Stayed 1 night in Jun 2024

10/10 Excellent

Lucia

Stayed 1 night in Jun 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service
The hotel does not have the style and class of other five star hotels in KL but the location is great for the Pavilion and the staff are excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Stayed 3 nights in Jun 2024

8/10 Good

Kelvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, great location, great staff. However, bathtub water was milky; didn't get to use it unfortunately.
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Travelled with family and small children
Great service lovely staff and excellent position close to everything
Stayed 5 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel too old
Hotel bed sinking down when you lying on it. In the room no mineral water, they provide refillable water bottle which I feel is not hygiene friendly and safe during this time with Covid cases around. Very disappointed with this Quality.
Stayed 2 nights in Jun 2024

10/10 Excellent

Weng Fei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Rakesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property at the heart of the city.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ka Leung C

Stayed 4 nights in May 2024

8/10 Good

Graham, Farnham

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It's a great place to stay for business or leisure, with plenty of eating and shopping on your doorstep. The staff were very nice.
Stayed 3 nights in May 2024

8/10 Good

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thomas
The kind bed was a bit soft and tilted.
Stayed 2 nights in May 2024

8/10 Good

Fabian

Stayed 1 night in Apr 2024

8/10 Good

Dan

Stayed 1 night in Apr 2024

10/10 Excellent

Lum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Friendly Staffs
Stayed 2 nights in Apr 2024

8/10 Good

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location with easy access to everything. Staff very friendly, polite and knowledgeable. Will definitely come back and stay again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Alice, Cardigan Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to the moment we left our experience was 10/10. The staffwe exceptional, the property stunning and facilities surpassed expectation. The Westin is an oasis in the middle of a concrete jungle. Its pool area is sunken and surrounded by beautiful trees and walkways. The water feature cuts most of the outside noise so you are able to relax. The beds are luxurious as is the linen. Rooms are spotless and beautifully appointed. We certainly could not fault the property and looking forward to staying afain. Thank you all management and staff for looking after us so well.
Stayed 4 nights in Mar 2024

8/10 Good

Tracy Li Yee

Stayed 2 nights in Mar 2024

10/10 Excellent

Sengkang

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient and honest staffs
Stayed 1 night in Mar 2024