Koolskamp Vacation Packages

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

We stayed in an 'annex' across the road from the main hotel. Whilst the entrance to the annex felt very uninviting, the room itself was perfectly acceptable. We had booked for 3 adults - there was a double bed, a single bed, and a sofa bed, with a kitchenette, air conditioning and a small outside area which suited the one of us who is a smoker! The air conditioning was very welcome because there was a heatwave, nearing 40C. The staff were very pleasant. Breakfast was adequate if not too elaborate. Would recommend and would stay there again. The location was good.

Pros - Fantastic central location and its key selling point. - nice helpful staff - free water bottles daily - good shower - family room has 4 single beds = perfect Considerations - No air-conditioning - be aware as in summer gets warm. - provided with fans however and can open windows - no lift BUT the staff helped carry our luggage up and down

A shame the staff was unable to prepare a breakfast box for the day I checked out because I had to leave earlier to catch a train. Apart from that, very nice hotel.

All good.