Kontogouráta Vacation Packages

The hotel is beautiful and the facilities are excellent, but the service falls short of what you would expect from a luxury property. The staff were friendly enough, but often appeared disengaged and lacking direction. Around the pool, there were rarely more than 10 guests at any one time, yet staff would frequently stand around rather than proactively offering drinks, checking on guests, or bringing pool towels. Instead, guests were expected to go and ask for these things themselves. All rooms come with private pools, which sounds fantastic in theory. However, most are overlooked by neighbouring rooms and balconies, meaning they offer very little actual privacy. The pools are also too cold to comfortably enjoy in the evenings, limiting their usefulness outside the hottest part of the day. From what we could see, only the top-floor rooms provide the secluded, private-pool experience that many guests would reasonably expect. The included breakfast was also disappointing. While there was a reasonable selection, the overall quality was below what we expected from a hotel of this standard. In fact, it left us with little confidence in the food offering and was one of the main reasons we chose not to dine in the hotel during the evenings. Overall, it's a lovely hotel with great facilities, but the service lacks the attentiveness and polish expected of a luxury property, and the food offering did not live up to the quality of the surroundings.

I recently stayed one night at Tetra Retreat and had a wonderful experience. The hotel is newly opened and everything was impeccably clean. My room was very spacious, with two twin beds and a private pool at the back, which made for a relaxing stay. The beds were comfortable, and the water pressure and temperature in the shower were perfect. I also enjoyed an excellent massage during my visit. As the hotel is still new, the sauna and steam room were not yet ready for guests. My only suggestion would be to add another garbage bin near the bathroom sink area, as there was only one in the toilet section. Overall, I had a great stay and would definitely return. I look forward to seeing the hotel once all the facilities are fully operational.

The staff were wonderful and the pool area was very nice. They had lots of chairs & the pool bar served up cold & delicious drinks. We also ate at the pool restaurant and everything was good. We had a small issue and it was rectified immediately Thank you so much and I would recommend this hotel to others. Thank you

Amazing property- Staff were very helpful and friendly. Great for a relaxing holiday but you do need a car. Local beach is 7 minutes away and is beautiful.