Homewood Suites by Hilton Waterloo/St. Jacobs

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Featured Image
Indoor pool
In-room safe, desk, WiFi, bed sheets
In-room safe, desk, WiFi, bed sheets
In-room safe, desk, WiFi, bed sheets

Overview of Homewood Suites by Hilton Waterloo/St. Jacobs

Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Kitchen
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C
  • Contactless check-out
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0

Explore the area

  • Popular LocationSt. Jacobs Outlets3 min walk
  • Popular LocationSt. Jacobs Market District Visitor Information Centre5 min walk
  • Popular LocationMax's Golf Centre14 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)20 min drive

Choose dates to view prices

Suite, 2 Queen Beds

  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 740 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 740 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 700 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 740 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 700 sq ft
  • Studio
  • Sleeps 4
  • 1 King Bed

About this area

Township of Woolwich

Homewood Suites by Hilton Waterloo/St. Jacobs is located in Township of Woolwich. Max's Golf Centre and Grey Silo Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Conestogo River Horseback Adventures and Earth Sciences Museum. Erbsville Kartway and Perimeter Institute for Theoretical Physics are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk
  • St. Jacobs Outlets - 3 min walk
  • St. Jacobs Market District Visitor Information Centre - 5 min walk
  • Max's Golf Centre - 14 min walk
  • City of Waterloo Museum - 5 min drive

Getting around

  • Kitchener Station - 10 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • Jack's Family Restaurant — 3 min walk
  • The Crazy Canuck — 7 min walk
  • Ye's Sushi — 4 min drive
  • Keg Steakhouse — 4 min drive
  • Davenport Pizza — 4 min drive

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

3-star aparthotel, walk to St. Jacobs Market District Visitor Information Centre
This smoke-free aparthotel features an indoor pool, a fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a sofa bed and a dining area.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Free full breakfast available daily
  • 1 bar
  • Manager's reception (select days)
  • Snack bar/deli

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Double sofa bed

Bathrooms

  • Hair dryer
  • Free toiletries

Living spaces

  • Dining room

Entertainment

  • 37-inch LCD TV with cable/satellite service
  • MP3 docking station

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Conference space (1200 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Convenience store
  • Free local calls

Things to do

  • Fitness center
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 97 rooms
  • 4 floors
  • Built in 2014
  • Connecting/adjoining rooms avaliable

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive key retrieval information

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Aparthotel

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 481 out of 689 reviews
5 - Excellent 70%
Rating 4 - Good. 171 out of 689 reviews
4 - Good 25%
Rating 3 - Okay. 23 out of 689 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 689 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 689 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Travelled with family
Check-in could have been more friendly and accommodating. The room wasn’t the cleanest and was missing items. It’s a suite with kitchenette yet there were missing utensils and plates, etc.. We also had to empty the dishwasher ourselves. The breakfast set up however was great. We are likely not to return.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Friendly staff. Really close to the Market and outlet shops. We stayed in the King suite with the separate bedroom layout. It was nice with the separate space and full kitchen. Breakfast was good even with the Covid restrictions. You were able to get full breakfast and eat it in your room. I recommend he jalapeño cornbread. The only down was the couch in the room and the mattress in the bed were a little tired I would say. The couch was not comfortable for watching a whole movie at night. My wife struggled to get comfortable on the mattress.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small kitchen with dining set very useful. Large rooms and well designed and furnished. Front desk and breakfast bar staff very friendly, efficient and professional during a difficult (Omicron) time.
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and staff. Speedy service, yummy breakfast, clean room with modular furniture, full gym. Our only issue was with the internet that had no security - None of our devices' security features would let us use the internet given how open and accessible it was. Also the TV just had cable so we were not able to log into any of our streaming services or purchase movies to watch. For a long stay, to not have interview and a smart tv was not great.
Stayed 5 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous room. Easy check-in. Clean facilities. Good breakfast
Stayed 1 night in Dec 2021