Homewood Suites by Hilton Waterloo/St. Jacobs

Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Primary image
Indoor pool
In-room safe, desk, WiFi, bed sheets
In-room safe, desk, WiFi, bed sheets
In-room safe, desk, WiFi, bed sheets

Overview of Homewood Suites by Hilton Waterloo/St. Jacobs

Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0

Explore the area

  • Popular LocationSt. Jacobs Outlets3 min walk
  • Popular LocationSt. Jacobs Market District Visitor Information Centre5 min walk
  • Popular LocationMax's Golf Centre14 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)20 min drive

Choose dates to view prices

About this area

Township of Woolwich

Homewood Suites by Hilton Waterloo/St. Jacobs is located in Township of Woolwich. Max's Golf Centre and Grey Silo Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Conestogo River Horseback Adventures and Earth Sciences Museum. Erbsville Kartway and Perimeter Institute for Theoretical Physics are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • St. Jacobs Country Playhouse - 1 min walk
  • St. Jacobs Outlets - 3 min walk
  • St. Jacobs Market District Visitor Information Centre - 5 min walk
  • Max's Golf Centre - 14 min walk
  • City of Waterloo Museum - 5 min drive

Getting around

  • Kitchener Station - 10 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

3-star hotel, walk to St. Jacobs Market District Visitor Information Centre
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Free full breakfast available daily
  • 1 bar
  • Free reception (select days)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (1200 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive key retrieval information

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to 2022 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 505 out of 734 reviews
5 - Excellent 69%
Rating 4 - Good. 187 out of 734 reviews
4 - Good 25%
Rating 3 - Okay. 27 out of 734 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 734 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 734 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good stay. The breakfast was very good.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at reception
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very surprised that there were no USB hook ups in the room for chargers. Everyone either has a cellphone or iPad and there was no place to charge them. Luckily I had taken one with me and then I left it there by mistake
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could be better. Overall good experience and friendly staff.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was nice, roomy and good layout. Morning buffet was quite good, better than expected. I enjoyed my stay we’ll enough that I would stay again if in the area. Only real complaint is sofa bed. Like siting on park bench.
Stayed 2 nights in Jun 2022