expedia

Photo gallery

Featured image
Indoor pool
Indoor pool
Egyptian cotton sheets, Select Comfort beds, in-room safe
Egyptian cotton sheets, Select Comfort beds, in-room safe

Guest reviews

4.5 out of 5 Wonderful
838 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationSt. Jacobs Outlets4 min walk
Popular LocationSt. Jacobs Market District Visitor Information Centre6 min walk
Popular LocationMax's Golf Centre15 min walk
AirportKitchener, ON (YKF-Region of Waterloo Intl.)19 min drive

Choose dates to view prices

  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

    4.4/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Suite, Multiple Beds, Non Smoking (Stuido)

    4.8/5 guest room rating

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 5
    More detailsSuite, Multiple Beds, Non Smoking (Stuido)
  • Room, 1 King Bed, Non Smoking (Feature)

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Feature)
  • Executive Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 4
    More detailsSuite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Executive Suite, Multiple Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 5
    More detailsExecutive Suite, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Standard Room

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room

About this area

Township of Woolwich

In the city centre and near a train station, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs is in an area with good shopping. Brubacher House Museum and Waterloo Central Railway Station are local landmarks, and the area's natural beauty can be seen at Laurel Creek Conservation Area and RIM Park. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling.
Visit our Township of Woolwich travel guide
View in a map
Popular Location

What's nearby

  • St. Jacobs Outlets - 4 min walk
  • St. Jacobs Market District Visitor Information Centre - 6 min walk
  • Max's Golf Centre - 15 min walk
  • Conestogo River Horseback Adventures - 6 min drive
  • Laurel Creek Conservation Area - 6 min drive

Getting around

  • Kitchener Station - 15 min drive
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.) - 19 min drive

Restaurants

  • Jack's Family Restaurant - 4 min walk
  • The Crazy Canuck - 8 min walk
  • Ye's Sushi - 4 min drive
  • Keg Steakhouse - 4 min drive
  • Davenport Pizza - 4 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

Suburban hotel with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. All 103 individually decorated rooms provide free WiFi, free wired Internet and Select Comfort beds. For a bit of entertainment, LED TVs come with digital channels, and guests can also appreciate conveniences like fridges and microwaves.
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs offers 103 forms of accommodation with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Township of Woolwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Motorhome/coach/lorry parking

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (1200 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Holiday Inn Express St Jacobs
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Express Waterloo St Jacobs To
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Hotel

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs and receive a full refund?
Yes, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Waterloo - St Jacobs cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.
Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs?
Self-parking is free at this property.
What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs?
Check-in is from 3:00 PM to midnight.
What time is check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs?
Checkout is at noon.
Where is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs located?
Located in the heart of Township of Woolwich, this hotel is 0.1 mi (0.1 km) from St. Jacobs Country Playhouse and within 3 miles (5 km) of University of Waterloo and Wilfrid Laurier University. St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre are also within 10 minutes.
4.5
Wonderful
5 - Excellent
501
4 - Good
266
3 - Okay
43
2 - Poor
11
1 - Terrible
17

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property close to restaurants and everything
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
We had a relaxing stay! Our room was great....jacuzzi & a fireplace with a king bed!
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to places I wanted to check out. Easy to find
Stayed 1 night in Oct 2020

1/5 Terrible

Travelled with family and small children
Sad face IconDisliked: Amenities, property conditions & facilities
The breakfast was the absolute worse! Powered eggs, asked for a toasted bagel and it wasn’t at all. The pool wasn’t heated our second day, the shower in the pool area was freezing, no towels anywhere in the area. Asked 3 times for someone to come to the room and pick up dirty towels and garbage. Finally after I went down after almost 4 hours they came. Told them everything at checked out and a sorry. Almost $400 and the worst experience of my life.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was very organized during this tough pandemic time.
Stayed 1 night in Sep 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.