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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Exterior
Indoor pool
Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds
Lobby lounge
Lobby lounge

Overview of Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

2.5 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9

Explore the area

  • Popular LocationSt. Jacobs Market District Visitor Information Centre1 min walk
  • Popular LocationSt. Jacobs Outlets2 min walk
  • Popular LocationSt Jacobs Farmers Market7 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)21 min drive

Room options

About this area

Township of Woolwich

Located in Township of Woolwich, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel is in the city center and near a train station. Conestogo River Horseback Adventures and Earth Sciences Museum are local attractions and those in the mood for shopping can visit St. Jacobs Outlets and St Jacobs Farmers Market. Erbsville Kartway and Perimeter Institute for Theoretical Physics are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snow tubing.

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk
  • St. Jacobs Outlets - 2 min walk
  • St. Jacobs Country Playhouse - 3 min walk
  • St Jacobs Farmers Market - 7 min walk
  • Max's Golf Centre - 13 min walk

Getting around

  • Kitchener Station - 11 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 21 min drive

Restaurants

  • The Fritter Co - 5 min walk
  • Tim Hortons - 3 min drive
  • McDonald's - 5 min drive
  • Subway - 5 min drive
  • Ben Thanh Restaurant - 5 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Hotel in the city center
Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and luggage storage
  • Free newspapers, a TV in the lobby, and a computer station
  • Guest reviews say great things about the breakfast
Room features
All 103 individually furnished rooms feature perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch LED TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, French, German, Hindi, Indonesian, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel on Jun 11, 2023 start from CA $141.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel located?

Located in the heart of Township of Woolwich, this hotel is 0.1 mi (0.1 km) from St. Jacobs Market District Visitor Information Centre and 2.5 mi (4 km) from University of Waterloo. St. Jacobs Outlets and St. Jacobs Country Playhouse are also within 5 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1002 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 325 out of 1002 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 78 out of 1002 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 36 out of 1002 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 38 out of 1002 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Able to walk to Farmer’s Market and Outlet Mall. Comfortable beds with great pillows. Will stay here next visit to St. Jacob’s! 😁
Stayed 1 night in Jun 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic I just wish they had a guide channel for the tv but everything was great
Stayed 1 night in May 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Roland

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming; clean. Our kids enjoyed the pool, the breakfast and other services.
Stayed 1 night in May 2023

8/10 Good

Roland

We liked being with in walking distance from the market and the parking for people with physical disabilities. We would have appreciated some robs in order to get back and forth from the pool
Stayed 2 nights in May 2023

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They need to hire someone to clean the garbage in and around the property
Stayed 1 night in May 2023

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
As always this property did not disappoint. Great staff, clean, efficient, grat facilities. Would definitely stay again.
Stayed 1 night in May 2023

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect was what we needed it for ! ☺️
Stayed 1 night in May 2023

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. You need to get better pillows.
Stayed 1 night in May 2023

8/10 Good

GARY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice location but room is outdated
Stayed 1 night in May 2023