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"Great staff"

"Our stay at Halekulani Okinawa was nothing short of exceptional. From the moment we arrived, the staff proved to be the most attentive and responsive team we’ve ever experienced. They anticipate your needs before you even realize them, creating a true luxury experience where you’re never left wanting for anything. Every meal was outstanding—truly 10/10. The quality, presentation, and flavor made each dining experience memorable, and it was clear that incredible care goes into every detail. The rooms were impeccable—spotlessly clean, beautifully designed, and incredibly comfortable. Turn-down service and in-room dining were standout highlights that elevated our stay even further. We also absolutely loved the quiet infinity pool—it was so serene, we could have spent the entire day there without hesitation. We had seen a few reviews mentioning concerns about the hotel handling its level of business, but we experienced none of that. Everything felt seamless, thoughtful, and perfectly executed. This was a phenomenal stay, and the team’s hard work truly shows in how valued and cared for we felt as guests. We cannot recommend Halekulani enough and would return in a heartbeat."

"The grounds are beautiful, lots of flowers in the garden. The pool is huge and the beach is clean. We went for the wedding of our son and it was perfect all the way. There are 2 (yes 2 !) churches with a panoramic view on the ocean, really spectacular. Would have loved to stay longer"

"The hotel is very new, everything is clean, beach is amazing and the staff is helpful and friendly "

"No central AC. If your room is not cold enough you gotta call the staff so they can change the AC temperature of the WHOLE hotel. Not coming back. "

"This hotel is excellent. If I may offer some suggestions to make the stay even better: the room would benefit from a chair with back support, as the sofa is a bit too low and deep for resting properly. Additionally, the pillows aren't quite comfortable for me—one feels too low while the other is too high, which made it difficult to rest well."

"My future choice of accommodation if I were to stay in Naha in future. Its conveniently located next to Miebashi. Minutes walk to Kokusai dori or just 1 stop away. Well equiped with great amenities. Coin laundry so you can lightened your luggage. Did not try breakfast but self paid lunch after check out on my last day trip in Okinawa. Lunch was great but do book prior with them, walk in may not guarantee a seat. Staffs were superb, friendly and professional. Had a wonderful stay."

"Nice hotel, close to the busy street"

"Hotel pajamas were soft and comfortable, breakfast was good, nice variety "