Kent Vacation Packages

Breakfast okay. Good good options. Foam plates made it less appealing

The room was nice and so were the people. The food was okay, but not healthy. I assume a lot of people that are ill and going to the Cleveland Clinic stay there, the map of it is even on the document given. It would be absolutely amazing if there were some healthy options, like lower sodium and such.

The staff was excellent. The elevator was slow and had only one working do we had long wait to get up to iur room

The hotel was neat and comfortable however the parking is ridiculous. The only option to park is valet for $27/a day. Otherwise you have to self park two blocks away in a public parking lot which is $1.50/hr. Cleveland isn’t safe enough to walk around let alone at night. Otherwise, the coffee bar has limited staff with different hours than advertised and the restaurant wasn’t open to dine either. I ended up doordashing food. Other than that, shower was hot, everything was clean, staff was super helpful- no issues there.

First, the staff are awesome! The club lounge hostess, Antoinette, was the highlight of our 2-day stay. Warm, friendly and welcoming. Second, we enjoyed the breakfast buffet. Third, the hotel's third floor connects to the Cleveland Clinic. Very convenient. Lastly, this hotel needs refreshing and updating. We paid $800+ for two nights, and expected so much more in terms of decor and cleanliness. I really felt duped. Carpets, furniture, walls all had stains.