Kemer Vacation Packages

I’ve travelled all over the world and this has been my best trip. The staff were absolutely amazing. Not an ounce of arrogance. They were extremely polite and lenient. They even offered me a super late checkout for my convenience and I’ve never had that experience before. I never usually travel back to somewhere I’ve been but I am definitely coming back here to this exact hotel next time. The staff: Lokman, Ece, Gizem and Serkan were the nicest people I’ve met. Each one of them deserves the best and I wish them the best in their life. Hopefully they’re there when I come next time🫡❤️

Great hotel. Had some minor issues but our advisor Gulshat and Yana sorted it. Also the staff at Asma restaurant are the best. Specially Abdullah. Thanks

Staff tried to stick us into 2 rooms that weren’t connected because the family suite we had booked didn’t have working AC. This wasn’t made clear to us and we had to wait until evening (with regular reminders from my husband ) until we got another room- still not what we had booked. To be fair, the staff did try to help - but the hotel is HUGE with literally hundreds of people who have no concept of queuing! They were understaffed and being Turkish trumped everything. We didn’t get great service and it felt a bit like fending for yourself. I don’t think the website makes it clear that all inclusive only allows you to eat in the main dining buffet restaurant - and you are only allowed to eat once at any of the other restaurants (unless you book 7 days or more). Water park was ok - limited rides for little ones and the fair was at best, maybe an hour or so before the kids got bored. We won’t be back

Food at the buffet is really good but at the restaurants can be better

Rixos Bodrum is set in a stunning surrounding. The hotel is high quality with great facilities. We were not aware at time of booking that only the buffet restaurant and beach restaurant was included in the premium all inclusive package and you had to pay extra to use other restaurants (unlike other top hotels we have experienced where you get to use other restaurant’s during your stay), so please be aware of this - we booked via Expedia and this was not made clear. Otherwise the staff are all super friendly and helpful. Great family holiday destination.