Keene Vacation Packages

I don’t typically write bad reviews but this was so much worse than I expected. The first and most offensive was the intense smell of cat/animal urine. The room itself was dirty, the walls and carpeting are caked in years of visits. The light on the bathroom didn’t work. The shower was dirty. The pool and any other amenities were not accessible and that room is being used as storage. I don’t know if the other rooms are improved or renovated but this room (#1) was not updated in the slightest with not even the bare minimum effort of new paint or linens. The price of this room considering the complete lack of effort to invest into the space is completely offensive. We stayed here for one night, but we definitely did not sleep.

Nothing

Overall, we had a good stay at the hotel. We stayed for one night with 3 adults and 1 child. The only disappointing things were the pool, which was advertised as heated but the water was pretty cold, the bathtub that wouldn’t hold water, and the shower pressure, which was very weak. Other than those issues, everything was good and we enjoyed our stay.

The location of the hotel is great. Cross the street is the outlet mall and Market Basket. Nearby have various restaurants. The hotel itself was renovated last year so looks very new. Inside hallway and room are very clean. Staff are very friendly and helpful. Breakfast is okay. The only thing we don’t like is the loud noise when you flush the toilet, especially at night when people are sleeping. Otherwise it’s a very good stay.