10/10 Excellent
Sonia
Travelled with family
Mar 9, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mauna Kea is a stunning property with wonderful amenities for the whole family. We had full use of surf boards, boogie boards, SUPs, kayaks and snorkel equipment throughout our stay. The resort is elegant and has beautiful walks; the restaurants and bars are priced highly as you'd expect, but the quality of food and drinks is very good. Staff were incredibly helpful and very friendly. We did the Authentic Sails experience while we were there and cannot recommend it highly enough.
We found that to secure a bed on the beach, we had to get there very early (7-8:30). You are permitted to reserve a bed for a couple of hours, so people tend to go down early, reserve all the best beds, and then disappear and come back later which is a little irritating. There's nothing to do but play the game unfortunately.
Finally, the room wasn't huge and for a family of 4 sharing, it was a little cramped. However, we felt safe enough at the resort to let our kids (10 and 13) come and go throughout the day, so they had their own space when they needed it.
Overall, the property exceeded our already high expectations and we can't wait to return.