Jupiter River Estates Vacation Packages

The property is run-down, unkept, and generally unclean. There haven't been any repairs or maintenance in what looks like a very long time. Bugs in the room to boot.

It was a large beautiful room And they were there to help if you needed but left you alone and happy

Horrible!! They absolutely over price these rooms. No way anyone should pay that price for these conditions. I booked and paid online & when I show up a surprise fee now needs to be paid, which was not on the site whatsoever nor when they messaged me directly did they tell me. I had no choice but to pay it. The outside hotel is disgustingly, dog poop in bags right outside my unit for days. The room was DISGUSTING, no one can ever tell me they clean those room. Hair, bugs, dirt on the floor. Kitchen is disgusting. The toaster started smoking when we tried to use it. I bought foods for the 4th and what I had on the counter I had to throw away as they are infested with ants. So I wasted so much money doing that and since I discovered it the evening before the 4th I couldn’t even replace it so the celebration did not turn out the way we planned. When I advised the front desk all she said was oh you can’t leave stuff out, it’s normal. No ma’am. I live in florida and I leave foods out on my counters all the time. I think our neighbors live there full time. We were two girls and they made us VERY uncomfortable, today at 7am like 7 police cars for those people! My last morning was filled with fighting, cops & giving statements. The door HA lol the knob/lock is falling off, a child could break in. We had to push furniture against it. Zero sleep cause of those neighbors who party all night and fight. And lastly, you’ll smell weed all the time in your unit. HORRIBLE!

Captain Hirams has a great vibe and I was excited to stay there July 4th for the holiday. The hotel staff was excellent. I felt welcomed when I arrived and the were receptive and cheerful when I had questions. However, the the Sandbar staff were exactly opposite (with the exception of Erica, who was wonderful!) I travel with my service dog and missed the no dogs beyond this point sign (service dogs are typically exempted and mine was wearing his vest). When I arrived at the bar to order a drink, the bartender scowled and would not come forward to serve me. He stayed at the back, forcing me to approach. When I did, he gruffly told me no dogs were allowed on this side. It was an honest mistake on my part but it made for an awkward start to my stay. Later, when I was watching the band from a distance, the waitress walked past me multiple times, never stopped or made eye contact and I never did end up getting served that evening so I ended up leaving the hotel and drove home. Again, hotel staff awesome. Sandbar staff not so much. Probably fine if you don't have a dog, even a service animal.