Gratte-ciel Istanbul Sapphire

AC wasn’t working the staff was not helpful Manager has one of the worst customer service they gave us fans to spend the night and won’t refund us the money we have pictures of fans in our room when AC wasn’t working I talked to expedia people and provided them pictures but they don’t care about the customers who pay money to book hotels and flights but at the end expedia is on the hotels side they’re policy is that no matter what customer says hotel managers are rite and the customers are wrong but overall this hotel is crap and don’t book your room at this hotel

On a passé un excellent séjour à l’hôtel ! Le service était irréprochable et tout le personnel était aux petits soins. Un grand merci en particulier à Racha, qui s’est montrée particulièrement attentionnée, professionnelle et toujours souriante. Merci pour cette belle expérience !

avoir un espace fumeur accessible 24h/24h