Innisfail Town Office Tours and Activities

The property was newly renovated which was nice. The front counter staff member who assisted us during check-in was not friendly, which makes a huge difference. The room was okay, AC was old school, the bathroom was okay, the bathtub was dirty and old. We had to use our sofa bed and the blanket they provided was very thin, had to call and request another one. Other than that it was an okay stay.

This is my personal experience and it is not influenced by any other thing. Other people may have different experience. The room was very clean and big. The location is very good, but I feel the parking spaces are very congested. Also, the room service was on demand. Ideally the room maintenance should be done every day, but during check-in we were told that it’s on demand and whichever day we need the room to be cleaned so I need to tell to the front desk. The price I paid for this hotel is not worth the service I got from the hotel.