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Indoor pool
Indoor pool
Indoor pool
Desk, iron/ironing board, free WiFi, linens

Guest reviews

4.6 out of 5 Wonderful
228 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationSylvan Lake Provincial Park6 min walk
Popular LocationSylvan Lake Marina Bay9 min walk
Popular LocationLakewood Golf Club9 min drive
AirportRed Deer, AB (YQF-Red Deer Regional)29 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub

    4.9/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Lakeside

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Refrigerator & Microwave, Lakeside
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lakeside

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Refrigerator & Microwave, Lakeside
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

About this area

Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake is located in Sylvan Lake. Cronquist House and Fort Normandeau are local landmarks, and some of the area's activities can be experienced at Sylvan Lake Marina Bay and Top O' The Hill Golf Course. Lakeside Go Karts and Mini-Golf and Heritage Ranch are also worth visiting.

Visit our Sylvan Lake travel guide
Map
Popular Location

What's nearby

  • Sylvan Lake - 1 min walk
  • Sylvan Lake Provincial Park - 6 min walk
  • Sylvan Lake Marina Bay - 9 min walk
  • Lakewood Golf Club - 9 min drive
  • Heritage Ranch - 21 min drive

Getting around

  • Calgary, AB (YYC-Calgary Intl.) - 98 min drive

About this property

Best Western Plus Chateau Inn Sylvan Lake

Eco-friendly hotel with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness centre and a spa tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. All 72 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, free local calls and hairdryers.
Best Western Plus Chateau Inn Sylvan Lake offers 72 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 37-inch Flat-screen televisions come with cable channels. Fridges and microwaves are provided.

This Sylvan Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean - Best Western
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free full breakfast available daily

Things to do

  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20 per pet, per day
2 per room (up to 80 lb/36 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Plus Chateau Inn
Best Western Plus Chateau Sylvan Lake

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Chateau Inn Sylvan Lake and receive a full refund?
Yes, Best Western Plus Chateau Inn Sylvan Lake offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Chateau Inn Sylvan Lake cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, this property allows pets (limit 2 per room) with a maximum weight of up to 36 kg per pet. There's a fee of CAD 20 per pet, per day.
How much is parking at Best Western Plus Chateau Inn Sylvan Lake?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in begins at 4 PM.
What time is check-out at this property?
Checkout is at 11 AM.
Where is Best Western Plus Chateau Inn Sylvan Lake located?
Situated in Sylvan Lake, this eco-friendly hotel is within a 10-minute walk of Sylvan Lake, Sylvan Lake Provincial Park, and Lakeside Go Karts and Mini-Golf. Sylvan Lake Marina Bay and Top O' The Hill Golf Course are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Best Western Plus Chateau Inn Sylvan Lake

4.6
Wonderful
228 reviews
5 - Excellent
145
4 - Good
72
3 - Okay
7
2 - Mediocre
2
1 - Poor
2
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 2 nights in Aug 2020
    4.0 out of 5 Good
      This traveller didn’t leave comments with their review
      Stayed 4 nights in Aug 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service

      Stayed 1 night in Aug 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Our room was lake view, and hotel is across street from beach, also restaurants and Micro Brewery within walking distance.

      Stayed 1 night in Jul 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, property conditions & facilities

      We had a great family stay at Sylvan Lake Best Western.

      Stayed 1 night in Jul 2020