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Best Western Plus Chateau Inn Sylvan Lake

Photo gallery for Best Western Plus Chateau Inn Sylvan Lake

Featured Image
Indoor pool
Indoor pool
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Best Western Plus Chateau Inn Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
5027 Lakeshore Drive, Sylvan Lake, AB, T4S1R3

Explore the area

  • Popular LocationSylvan Lake1 min walk
  • Popular LocationSylvan Lake Provincial Park6 min walk
  • Popular LocationSylvan Lake Marina Bay9 min walk
  • AirportRed Deer, AB (YQF-Red Deer Regional)29 min drive

Choose dates to view prices

About this area

Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake is located in Sylvan Lake. Alberta Sports Hall of Fame & Museum and Fort Normandeau are cultural highlights, and some of the area's activities can be experienced at Sylvan Lake Marina Bay and Top O' The Hill Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Peavey Mart Centrium or Collicutt Centre.

What's nearby

  • Sylvan Lake - 1 min walk
  • Sylvan Lake Provincial Park - 6 min walk
  • Lakeside Go Karts and Mini-Golf - 9 min walk
  • Sylvan Lake Marina Bay - 9 min walk
  • Lakewood Golf Club - 6 min drive

Getting around

  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • Bukwildz — 3 min walk
  • Pete's At The Beach — 4 min walk
  • Chief's Pub & Eatery — 4 min walk
  • China Diner — 4 min walk
  • Big Moo Ice Cream Parlor — 5 min walk

About this property

Best Western Plus Chateau Inn Sylvan Lake

Eco-friendly hotel with free breakfast and indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. All 72 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Best Western Plus Chateau Inn Sylvan Lake offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
2 per room (up to 80 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Chateau Inn Sylvan Lake
Plus Chateau Sylvan Sylvan
Best Western Plus Chateau Inn
Best Western Plus Chateau Inn Sylvan Lake
Best Western Plus Chateau Sylvan Lake
Best Western Plus Sylvan Lake
Best Western Sylvan Lake
Chateau Inn Sylvan Lake
Chateau Sylvan Lake
Sylvan Lake Best Western
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Best Western Plus Chateau Inn Sylvan Lake Hotel
Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 196 out of 308 reviews
5 - Excellent 64%
Rating 4 - Good. 94 out of 308 reviews
4 - Good 31%
Rating 3 - Okay. 12 out of 308 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 308 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 308 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting note that we were not aware of until check in.....proof of COVID-19 vaccination or negative PCR test within 72 hours required at check in.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It all is excellent. The late night check in last was awesome. Made us feel very welcome
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel isn’t full , but I think because we got a good rate with Expedia they put us in the cheap room over looking the parking lot while the rooms with the lake view stand empty!
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and friendly. Room was clean and spacious.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good and clean rooms
Stayed 1 night in Aug 2021