Olds Vacation Packages

Rooms and hot tub were great. Some plumbing issue in units above were fixed promptly and communication about it was caring. My family had 3 units whivhvwere all different layouts. I would have liked to see the layouts, but I went throughvExpedia.

Clean, beautiful view of the mountains.

The room was clean The hot tub and steam room are nice Easy to walk around town the hotel is close to everything

The 2-bedroom suite in the main hotel was used by our daughter and family. It was very roomy, just like home with a couch, chair, TV and table and 2 chairs. The bedrooms were great with a queen bed in one and a king bed in the other. The kitchen had cooking utensils, a stove and big fridge. Perfect for our needs. There was even a BBQ on the deck. The restaurant was great - we ate there twice. The pool witha waterslide and a kid's pool, along with a beautiful indoor/outdoor hottub was perfect! We would love to stay there again.

Never saw any staff no one at the front. They never sent my check in information as promised. Not sure why I have to chase them down to receive check in instructions it should have been provided to me. The phone number is rarely answered, when they do they promise to send items to the room then they never show. Very frustrating and poor service. We knew there was no check in desk but they are very slow and lazy getting back to people. We liked the room but also they say it sleeps 6 and there’s no way it sleeps more than 4. The signage is horrible we couldn’t find the gym or the pool you’re forced to walk around the parkade in your bathing suit looking for the pool with no signs around. The floor is very slippery and unsafe!