Huancarani Vacation Packages

There was too little staf to help in the restaurant, the brunch was great but the food kept on running out with a long time to be replaced.

Considering how crowded Machu Picchu Pueblo is, this hotel’s location is great. It may be right next to the train tracks, but at least it’s flat and there isn’t constant foot traffic. Anywhere in this town will be noisy - either from the trains or the river. Pros- staff will meet you at the train station to escort you to the hotel.(A very wonderful surprise). Friendly staff. Good breakfast selection. If you don’t see something, just ask. Good sized rooms. Cons- needs updating. The bathtub/shower is a bit scary to use since you need to use a step stool to climb into the tall tub. It also has a significant downward slope for drainage. Older folks will need to be extra cautious getting in and out. The Ecco setting is nice unless u want the mini frig to stay cold. The power turns off when the room key is removed from the slot. I was a little surprised they didn’t offer help with luggage when we checked out. We would have asked if we really needed help but we should have been asked considering this is a “nicer” hotel.

Food and service were excellent.

I am here right as I am writing this review and wanted to say how much I love the service of the staff who works here! Everyone is so friendly and helpful! Victor at the front desk came and grabbed my suitcase to my room and explained everything and said if I needed anything to call 0 from hotel phone! My suite was beautiful and it’s so spacious and I love the bathroom with the rainfall shower head and hot tub! Just make sure not to drink the water from sink you can get sick so only drink bottle water! Our toilet didn’t flush and I told someone at front desk and within 5 mins someone came to fix it immediately! We had breakfast downstairs at the restaurant and had a nice view while we eat! What also nice of the staff here is that I had an early pick up time for a tour at 5am and they gave a to go bag with a sandwich, fruits, snacks and a water bottle. I definitely recommend staying here when you come to Cusco!

I was charged for a towel! That is a first!