Ratings based on 264 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Feb-2017
We found the staff great and very friendly, room was a great size and very clean The free breakfast was very convenient
5out of 5
Recommended
for Everyone
by A verified traveller fromCanby, Oregon

Great Place to Stay

Posted 31-Jan-2017
Pros: Clean, friendly staff, close to airport, feeling of safe and secure.
Cons: It would be nice if there were some nice restaurants close by within walking distance. But that is not within your control.
Location: lack of restaurants
We have stayed her 4 times now, all of them were great experiences. The staff has always been very friendly, from the shuttle drivers to the reception clerks and cleaning staff. The breakfast meals are very nice and freshly made. My grandkids love the "Texas" shaped waffles, my wife and I like the fresh fruit and scrambled eggs. I would recommend this hotel to anyone staying in or around Houston.
4out of 5
Recommended
for Everyone
by A verified traveller fromB

Excellent time!

Posted 31-Jan-2017
This was a great place to stay! The staff and breakfast staff was tremendously helpful. The daily free breakfast was fresh and they had something to eat for everyone's taste buds. The workout facility was very clean and they had a nice variety of equipment. We even received a free shuttle to take us to the airport. This was a great place to stay while celebrating my grandmother's 103rd birthday! My only feedback was that we contacted the front desk twice and they never sent the maintenance to attend to our requests
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jan-2017
Close to the airport , very friendly staff. Clean and comfortable.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2017
The front desk was very friendly and helpful. They made it very easy.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2016
Great staff. Great facilities. Very easy check in and out. Even though its at the airport, it was very quiet. For anyone with toddlers, the room was great-- not a lot of pointy furniture. Soft couches and chairs. Minimal "baby proofing" needed.
5out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 25-Dec-2016
Hotel was very clean. Breakfast was great. Staff very nice.
5out of 5
Recommended
for Everyone
by A verified traveller

Close to the airport

Posted 23-Dec-2016
Close to the airport and the rooms are nice and clean. Sometimes you can hear the planes flying above which do some noise but it is not to bad if you ask me.
2out of 5
by A verified traveller

Old

Posted 20-Dec-2016
Too old, run down, dining options bad Will Not go back. Close to airport is good and staff were friendly
Comment from Hotel Management
21-Dec-2016 by GM, Hotel Management
Dear Guest, I'm very sorry that our accommodations were not to your liking. We will take your comments under consideration as we continually update our hotel. It was kind of you to note our good location and friendly staff. Thank you for staying with us. Sincerely, Devin Frank General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Great value for money

Posted 7-Dec-2016
This hotel provides very good value for money. The suite rooms are well appointed, and the beds are comfortable. Sound insulation could be a bit better, but in all, we enjoyed our stay very much. The breakfast buffet is adequate, and the free airport shuttle is a major plus too.