Hook Vacation Packages

The hotel was tired and just ‘ok’. I’ve stayed in Macdonald hotels and they’re been great hence booking a new one to try. To be honest I’ve stayed in better budget hotels. The bathroom has grout missing and quite mouldy and not well maintained tiles etc. The restaurant only served DIY instant decaf sachet coffee which is so poor. Not much choice for vegans and the staff were not helpful when I asked. I wouldn’t return here, overall very disappointed as this was meant to be a celebration for both my sons graduating. Leisure facilities were ok but when I went back to get changed not a lot of room as multiple spa parties in the changing area. Had to wait.

Characterful property, though the most interesting downstairs spaces didnt seem to have much function - it felt like they were a corridor to the restaurant. We were in a modern ground floor room - pleasant but some fittings looked a bit tired. There was no aircon. We were charged almost £100 for dinner for 2 (without wine). Food ok but not special - i was not even offered a bread roll with my soup. Most other diners seemed to be families with rather noisy children - overall it felt somewhere between fine dining and a holiday camp. At check in i was pressed to book and pay for breakfast, which i did. Next morning i was told by restaurant staff that they had no record of my booking

We had a good time here with 3 kids in the deluxe family room. Decor and bathroom fittings could be refreshed but the critical things were clean and plenty of space in the rooms and also garden for the kids to chill and play. We thought it was good value for money. Very close to paulton park and also within 30mins drive to most of the walks we wanted to do so all in all a good experience.

Great place. Checkin super easy. Room was a twin and lovely. Shower pucker too which is important. Pool was a lovely touch and breakfast was monster.

Our room was 418… took elevator to 4th floor but then to walk up a steep flight of stairs to room! I have difficulty climbing stairs, this was not expected and not appreciated!