Minibar, in-room safe, desk, blackout drapes
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Reviews of Courtyard by Marriott Hong Kong

4 out of 5
Courtyard by Marriott Hong Kong
167 Connaught Road West, Western District, Hong Kong

Reviews

8.6

Excellent

Rating 10 - Excellent. 302 out of 665 reviews" "
Rating 8 - Good. 287 out of 665 reviews" "
Rating 6 - Okay. 57 out of 665 reviews" "
Rating 4 - Poor. 11 out of 665 reviews" "
Rating 2 - Terrible. 8 out of 665 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price, staff helpful & friendly, breakfast good with lots of choice, room a decent size, airport bus stop literally across the road, very handy for seeing all the sites in HK but on a relatively quiet road.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Doris

Stayed 11 nights in Dec 2023

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic, the staff were all so helpful, polite and professional. Nothing was too much to ask of them. All staff had a good level of English which was very helpful for us with no level of Chinese! The room was so clean, and with amazing views (we booked harbour view). Vegetarian food options were prevalent here. The only thing I would say that wasn’t great was that there was tea and coffee available in the room, but no milk, so we had to call room service for milk which we were then charged for by the glass. Otherwise, this was a great stay.
Stayed 2 nights in Dec 2023

6/10 Okay

Reeta

Staff at reception was great! Free shuttle bus to station free. Room was small but clean Breakfast area it's not what picture you see on expedia. Plates and bowl were not nice. Coffee machine didnt work at times.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bharath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

shao yun

Stayed 2 nights in Dec 2023

10/10 Excellent

Arvind Kumar, Eugene

Stayed 3 nights in Dec 2023

10/10 Excellent

Jianming, Malius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and nice staff, easy transport too
Stayed 1 night in Nov 2023

10/10 Excellent

xiaoting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, amazing oceanfront view
Stayed 2 nights in Nov 2023

8/10 Good

Winnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have ocean view rooms and hotel located close to harbour
Stayed 10 nights in Nov 2023

6/10 Okay

Po-Yin

Business traveller
Liked: Cleanliness
Stayed 3 nights in Nov 2023

8/10 Good

MO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, but the room need upgrading.
Stayed 4 nights in Oct 2023

6/10 Okay

Allan

Liked: Cleanliness, staff & service
The small pathway next to the hotel is always dirty. It gives a very bad feeling.
Stayed 23 nights in Sep 2023

10/10 Excellent

A

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Ronald and other helpful staff.
Stayed 3 nights in Oct 2023

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

YIFTACH

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Practical and decent but not chic
A very convenient location and functional. Friendly and efficient stuff. Slightly off s’entre but public commuting is easy if necessary. No complaints except if very small rooms (and everything). And breakfast is mediocre at best. It’s good for business trip where no luxury or romanticism is needed.
Stayed 2 nights in Sep 2023
Response from Sales & Marketing Department on Sep 20, 2023
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. We are very pleased to learn that you had an excellent stay with us and enjoyed the service provided by our colleagues and we all look forward to welcoming you back when your travels next bring you to Hong Kong.

10/10 Excellent

Jaren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation probably need to find ways to control noise pollution created by annoying guests
Stayed 3 nights in Aug 2023
Response from Sales & Marketing on Sep 20, 2023
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience and we all look forward to serving you again when you next visit Hong Kong.

10/10 Excellent

Anita

Stayed 1 night in Aug 2023
Response from Sales & Marketing on Sep 20, 2023
It is a pleasure to know that you had an enjoyable stay with us and we look forward to welcoming you back again in the near future.

10/10 Excellent

Koh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, lobby staff were friendly and helpful, gym was ace. Will definitely stay again!!
Stayed 4 nights in Aug 2023
Response from Sales & Marketing on Aug 14, 2023
We are very pleased to learn that you had an excellent stay with us and enjoyed the service provided by our colleagues and happy to know that you're satisfied with our guestroom and facilities. We all look forward to welcoming you back in the near future.

8/10 Good

KEI TAK JOHNNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and safe
Stayed 3 nights in Jul 2023
Response from Sales & Marketing on Aug 14, 2023
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience and we all look forward to serving you again when you next visit Hong Kong.

10/10 Excellent

HA

Stayed 4 nights in Jul 2023
Response from Sales & Marketing on Aug 14, 2023
It is a pleasure to know that you had an enjoyable stay with us and we look forward to serving you again in the very near future.

6/10 Okay

Marilyn

Travelled with partner
Liked: Staff & service
No lounge for quiet drink/relax or wait when you have a late flight No access to business lounge unless you paid more for room Expensive for a two week stay with no ‘extras’
Stayed 14 nights in Jun 2023
Response from Sales & Marketing Department on Jul 25, 2023
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience.Much regretted that our Executive Lounge is an exclusive offer for our members reached Platinum Elite or above. For other guests, they may consider to reserve our Executive Rooms or above to enjoy the access.Once again thank you for sharing your experience with us, and we all look forward to welcoming you back when your travels next bring you to Hong Kong.

10/10 Excellent

Wai Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, friendly staff.
Stayed 1 night in Apr 2023
Response from Sales & Marketing Department on May 16, 2023
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. We are very pleased to learn that you had an excellent stay with us and enjoyed the service provided by our colleagues.We all look forward to welcoming you back in the very near future.

8/10 Good

Thai My

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for stay
Stayed 3 nights in Apr 2023
Response from Sales & Marketing Department on May 16, 2023
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience, we all look forward to serving you again when you next visit.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A very pleasant place to stay in a good location.
Stayed 4 nights in Mar 2023
Response from Sales & Marketing Department on May 16, 2023
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Excellent room but very comfy bed. Excellent staff
Stayed 7 nights in Jan 2023
Response from Sales & Marketing Department on Mar 30, 2023
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience and we all look forward to serving you again when you next visit.

10/10 Excellent

Anette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit friends
Great place and staff really nice and helpful
Stayed 9 nights in Dec 2022

2/10 Terrible

Xinyu

Disliked: Staff & service, property conditions & facilities
Unreasonable and unfriendly.
Stayed 1 night in Nov 2022
Response from Sales & Marketing Department on Nov 18, 2022
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience.We do sincerely value your patronage and of course, appreciate your feedback as it will help us to continuously improve. We sincerely hope you will return to stay with us again.

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The last time I stayed in this hotel was 2018 before the riot and Covid hits Hong Kong. After four years it's still the same. Location is perfect while all the staffs are very friendly and helpful. The room is always quiet and super clean. You won't regret it.
Stayed 6 nights in Oct 2022
Response from Sales & Marketing Department on Nov 1, 2022
It is a pleasure to know that you had an enjoyable stay with us and we look forward to welcoming you back again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Something unexpected, but good overall
On the first day, the room was not available when we checked in at 2pm as the room was just returned late (according to the hotel). We were allowed to rest and wait at the business lounge. The room was then available after an hour (at 3pm). However, we found that the flushing button of the toilet was not working and requested changing the room. The staff at front desk was helpful and everything was settled finally. Apart from those, the stay was nice and the harbour view was great as well.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Disappointed. We ordered the meal at 7:00pm and requested to deliver it at 8pm, but finally it was delivered at 8:50pm. Can you imagine a 4 star hotel can serve me like this? I was almost as starving as gonna call an ambulance. Hotel even didnt provide any compensations
Stayed 1 night in Jul 2021

10/10 Excellent

Wing Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Oscar Jr Corpus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Its was so Great my family staycation to Celebrate my 7yrs old Daughter. Courtyard Marriott also give the complimentary Cake.So sweet of them!Room was so Clean,Comfortable bed,Aircon also working good,City View can make me relax especially night time..Thank you to all staff!They are all Very Friendly and everyone greet Happy Birthday to my Daughter.we will surely stay again in the future,I will recommend to book w/buffet breakfast.The food in Momo Cafe was really Yummy...They refilled the food so quick.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was nice. We enjoyed the sea view very much. However, the choice and the taste of food in the breakfast can be improved further. The scrambled egg was not good at all.
Stayed 2 nights in Jun 2021
Response from Sales & Marketing Department on Jul 13, 2021
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience and we look forward to welcoming you back again in the near future.

10/10 Excellent

Ka Shing Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a perfect stay.
Stayed 2 nights in May 2021
Response from Sales & Marketing Department on May 20, 2021
It is a pleasure to know that you had an enjoyable stay with us and we all look forward to serving you again in the near future.

10/10 Excellent

Ki Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Sales & Marketing Department on May 12, 2021
We are very pleased to learn that you had an excellent stay with us and we all look forward to welcoming you back again in the near future.

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Sales & Marketing Department on May 7, 2021
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience and we all look forward to serving you again when you next visit Hong Kong.

10/10 Excellent

Helena

Stayed 3 nights in Apr 2021
Response from Sales & Marketing Department on May 12, 2021
It is a pleasure to know that you had an enjoyable stay with us and we all look forward to serving you again in the very near future.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Central - but feels like the real HK
Rooms are in excellent condition, great bed and amenities. Close to Central, but very local with lots of great food choices within a short walk. The Penang restaurant was a stand out with great malaysian food at a very reasonable price.
Stayed 1 night in Apr 2021
Response from Sales & Marketing Department on Apr 16, 2021
Thank you very much for your compliments and for your continued support towards Courtyard by Marriott Hong Kong and we look forward to welcoming you back again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Sales & Marketing Department on Apr 16, 2021
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience and we look forward to welcoming you back again in the near future.

10/10 Excellent

Yui Ming Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Sales & Marketing on Feb 17, 2021
It is a pleasure to know that you had an enjoyable stay with us and we all look forward to welcoming you back in the very near future.

10/10 Excellent

Po Chuen Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Sales & Marketing Department on Feb 8, 2021
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience and we all look forward to welcoming you back when your travels next bring you to Hong Kong.

10/10 Excellent

Lizzy, hksar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
package is superb, comes with free dinner and breakfast
Stayed 1 night in Jan 2021
Response from Sales & Marketing Department on Jan 27, 2021
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience. We all look forward to welcoming you back when your travels next bring you to Hong Kong.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Sales & Marketing Department on Jan 8, 2021
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience and we all look forward to welcoming you back when your travels next bring you to Hong Kong.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
If your room is facing the residential buildings, please lower the curtain at all time.
Stayed 2 nights in Dec 2020
Response from Sales & Marketing Department on Jan 8, 2021
Thank you for choosing Courtyard by Marriott Hong Kong and sharing your stay experience and we all look forward to serving you again when you next visit Hong Kong.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
Great service, location, and views.
Stayed 2 nights in Oct 2020
Response from Sales & Marketing Department on Nov 6, 2020
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience and we all look forward to welcoming you back when your travels next bring you to Hong Kong.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Sales & Marketing Department on Aug 19, 2020
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience and we all look forward to welcoming you back when your travels next bring you to Hong Kong.

8/10 Good

lui, hk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean ,silence environment, good sea view, comfort bedding, toliet cleaning and not too noisy when flushing. good wifi devices.
Stayed 1 night in Jun 2020
Response from Sales & Marketing Department on Jun 23, 2020
Thank you for choosing Courtyard by Marriott Hong Kong and for taking the time to share your experience and we all look forward to welcoming you back when your travels next bring you to Hong Kong.